- Eastern Bank (Wakefield, MA)
- …degree or related knowledge/skills base gained through experience preferred. + Customer Service background preferred. + Call Center experience preferred ... serves as first line response for the basic incoming customer calls. The Customer Support Specialist must...and procedures. Is responsible for achieving entry level departmental service standards and sales goals as set forth by… more
- Bank of America (Peabody, MA)
- …Degree in related field * Bilingual (fluent verbal and written) Skills: * Customer Service Management * Performance Management * Coaching * Customer and ... others outside of reporting authority to achieve shared goals * Proven customer service skills and the ability to resolve problems independently or escalate as… more
- Bank of America (Roxbury, MA)
- …* Undergraduate degree * Bilingual (fluent verbal and written) Skills: * Customer Service Management * Performance Management * Coaching * Customer ... others outside of reporting authority to achieve shared goals * Proven customer service skills and the ability to resolve problems independently or escalate as… more
- Acosta Group (Marlborough, MA)
- …client standards + Existing client growth (targeted revenue $/sales volume) + Customer service (NPS) **Knowledge, Skills and Abilities:** + Communication skills, ... market and industry trends + Good organizational and time management skills + Customer service orientation + Ongoing professionalism and ability to handle… more
- Tufts Medicine (Melrose, MA)
- …years of experience in healthcare, home health provider, or community-based agency. 3. Customer service experience. 4. Bilingual . 5. Experience working in ... and communication skills telephonically as well as face-to-face. 5. Strong customer service skills. 6. Detail oriented, with strong organizational skills and… more
- SolomonEdwards (Boston, MA)
- About Us SolomonEdwardsGroup, LLC ("SolomonEdwards") is a full- service professional services firm offering financial, operational, and technology consulting and ... collaborative individuals who can help us deliver exceptional client service . For more information, visit SolomonEdwards Position Summary: SolomonEdwards is… more
- WellSense (Worcester, MA)
- …Robust training and skills development opportunity through Ulysses Learning, a leader in customer service and call center learning programs + One-on-one coaching ... bachelor's degree preferred Experience: + Prior professional work experience, ideally with customer service Competencies, Skills, and Attributes: + Outstanding … more
- Beth Israel Lahey Health (Boston, MA)
- …Excel, PowerPoint or Access. **Preferred Qualifications:** 1. Call Center and/or telephone customer service experience 2. Strong typing skills 40+wpm. Knowledge ... of medical terminology 3. Bilingual written and verbal communication skills **Competencies:** 1. Decision...offering ideas, identifying issues, and respecting team members. 8. ** Customer Service :** Ability to provide a high… more
- CVS Health (Boston, MA)
- …handle Medicare individual inbound calls, serving as a crucial support system for Customer Service Representatives (CSRs). Your role will involve assisting CSRs ... Are you passionate about helping others and have a talent for problem-solving? Join our team as a Service Advocate. In this role, you will work alongside peers who… more
- State of Massachusetts (Worcester, MA)
- …Services Worker are responsible for preparing and/or building food items while providing customer service and adhering to food safety, food handling, and ... to perform the manual tasks assigned. ** *_Preferred Qualifications:_*__ * Prior food service experience * Given the population served, bilingual or multilingual… more