• Call Center Representative II

    University of Rochester (Rochester, NY)
    …and organizational goals. Qualifications: + High School Diploma + 1 year of customer service experience The University of Rochester is committed to fostering, ... scheduling appointments, resolving patient issues, responding to inquiries, handling billing questions, and providing basic technical support while adhering to… more
    University of Rochester (09/27/25)
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  • ED Access Representative II

    University of Rochester (Rochester, NY)
    …+ Performs duties and achieves and maintains proficiency in the provision of excellent customer service , accuracy of data, and efficiency of work. + Coordinates ... department-specific work, including orientation to department and hospital, registration process, and customer service . + Acts as information resource for all… more
    University of Rochester (10/02/25)
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  • Outpatient Access Representative - Float

    University of Rochester (Rochester, NY)
    …scheduling appointments, and entering patient data. **Our work is focused on:** ** Customer Service :** When patients have questions, Outpatient Access Specialists ... ideal candidate for an Outpatient Access Specialist brings at least one year of customer service or administrative/office experience. A customer service … more
    University of Rochester (08/07/25)
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  • Call Center Representative III

    University of Rochester (Batavia, NY)
    …including general clerical, general information, wayfinding, technical support, provider/ service referral, patient registration, and scheduling services to the ... expert for others on the team. Monitors and audits customer interactions for quality and accuracy. **ESSENTIAL FUNCTIONS** +...manner to ensure the highest quality and quantity of service is provided at all times. + Based on… more
    University of Rochester (10/02/25)
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  • Supervising Security Representative , MAG

    University of Rochester (Rochester, NY)
    …of the in-person interview team. + Attends outside trainings. + Delivers an exceptional customer service experience to museum guests. + Observes and protects the ... performance. + Responsible for recovering funds from departments requesting extra SA service through documentation/ billing process. + Works with DPS to schedule… more
    University of Rochester (08/07/25)
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  • Physician Support Representative III

    University of Rochester (Rochester, NY)
    …electronic medical records PREFERRED. **KNOWLEDGE, SKILLS AND ABILITIES** + Demonstrated customer service skills PREFERRED. + Medical Terminology, experiences ... non-routine letters of correspondence related to appeals on denied claims, billing and patient communications. + This includes compiling all necessary information… more
    University of Rochester (08/07/25)
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  • Customer Service Coordinator

    Penske (Central Islip, NY)
    **Position Summary:** A Penske Customer Service Coordinator is focused on working with customers to schedule preventative maintenance requests, coordinate ... parts, technician skill sets and work hours to maximize customer service and productivity. * Communicate with...for maintenance updates including changes to schedule or work, billing concerns, or to resolve service issues.… more
    Penske (09/11/25)
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  • Care Navigator - Customer Service

    Independent Health (Buffalo, NY)
    …**Qualifications** + High School Diploma or GED required. + Six (6) months of customer service experience required. Experience in a healthcare related or social ... Accountabilities** + Servicing + Responsible for acting as a customer advocate by demonstrating active listening skills to fully...but are not limited to: + Benefit, eligibility, provider billing and complex claim inquiries. + ID card requests.… more
    Independent Health (09/11/25)
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  • Pt Self-Pay Resoltn Ctr Rep II

    University of Rochester (Rochester, NY)
    …chatbox in an in- or outbound service center, consistent with service and quality standards. Troubleshoots and resolves customer complaints. Schedule: 8 ... AM-5 PM The Patient Financial Representative performs the functions of Patient Account Management for...mail, email, and fax, concerning, but not limited to, billing issues, claim payments, contract benefits, and medical … more
    University of Rochester (08/07/25)
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  • Dispatcher - Service Coordinator

    EMCOR Group (New York, NY)
    …long-term costs involved. **SUMMARY** The Dispatcher will be responsible for providing excellent customer service while handling requests for service and ... and the service department (account managers, service manager, technicians, and billing ). + Responsible...3 - 5 years related experience dispatching. + Strong customer service skills. + High School diploma… more
    EMCOR Group (07/19/25)
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