- Penske (Central Islip, NY)
- **Position Summary:** A Penske Customer Service Coordinator is focused on working with customers to schedule preventative maintenance requests, coordinate ... parts, technician skill sets and work hours to maximize customer service and productivity. * Communicate with...for maintenance updates including changes to schedule or work, billing concerns, or to resolve service issues.… more
- Independent Health (Buffalo, NY)
- …**Qualifications** + High School Diploma or GED required. + Six (6) months of customer service experience required. Experience in a healthcare related or social ... Accountabilities** + Servicing + Responsible for acting as a customer advocate by demonstrating active listening skills to fully...but are not limited to: + Benefit, eligibility, provider billing and complex claim inquiries. + ID card requests.… more
- EMCOR Group (New York, NY)
- …long-term costs involved. **SUMMARY** The Dispatcher will be responsible for providing excellent customer service while handling requests for service and ... and the service department (account managers, service manager, technicians, and billing ). + Responsible...3 - 5 years related experience dispatching. + Strong customer service skills. + High School diploma… more
- University of Rochester (Rochester, NY)
- …chatbox in an in- or outbound service center, consistent with service and quality standards. Troubleshoots and resolves customer complaints. Schedule: 8 ... AM-5 PM The Patient Financial Representative performs the functions of Patient Account Management for...mail, email, and fax, concerning, but not limited to, billing issues, claim payments, contract benefits, and medical … more
- American Packaging (Rochester, NY)
- …Workfront.Position is projected to be a minimum of 6 weeks. REPORTS TO: Customer Service Manager ESSENTIAL DUTIES AND RESPONSIBILITIESinclude the following. Other ... them. + Investigate all customer related inquires. Expedite information to customer , sales representative , and/or manufacturing including, but not limited to… more
- Northwell Health (Melville, NY)
- …role is responsible for overseeing a large team of managers, supervisors, and customer service agents who provide crucial support to patients navigating complex ... medical billing issues, insurance inquiries, and payment options. The ideal...NLP, IVR, CRM systems) and process improvements to enhance service delivery, improve efficiency, drive collections and adapt to… more
- CARMAX (Albany, NY)
- …you succeed, too. **What you will do - Essential Responsibilities** + Provide exceptional customer service by guiding customers every step of the way, from sale ... service work performed; ensure accuracy of documentation for billing **Purpose of the role** This is a high-energy...+ High School Diploma, or equivalent + Sales and customer service experience, in an area such… more
- University of Rochester (Rochester, NY)
- …working knowledge of the professional billing software applications + Excellent customer service skills The University of Rochester is committed to ... internal equity considerations._ **Responsibilities:** GENERAL PURPOSE The claims resolution representative II is responsible for working across the professional fee… more
- Highmark Health (Albany, NY)
- …CITIZEN This job provides supervisory direction and oversight for all enrollment, premium billing , claims and/or customer service telephone and written ... functions as a lead/participant in meetings as the department representative . Works on projects and assists with Government and...requirement, policies and procedures + Knowledge of enrollment and billing , claims and/or customer service … more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- …Skills** + Excellent written and verbal communication skills. + Strong leadership and customer service skills. + Ability to organize and supervise staff for ... Management to maintain client health index and manage customer relationships from delivery to billing . +...+ Advanced problem solving and interpersonal skills. + Strong customer service approach. + Ability to build,… more