• VP, Infrastructure and IT Operations - Hybrid…

    GuideOne Insurance (New York, NY)
    …Lead ITSM practices aligned with ITIL standards, leveraging platforms such as ServiceNow, BMC Remedy , or equivalent. + Oversee enterprise service desk, end user ... Stack, Grafana, Prometheus) + CI/CD and DevSecOps pipelines + ITSM platforms (ServiceNow, BMC ) + Collaboration tools (Microsoft 365, Teams, Zoom) + Proven success in… more
    GuideOne Insurance (08/02/25)
    - Related Jobs

  • Director of User Support

    City of New York (New York, NY)
    …payroll, personnel, labor, and financial regulations and practices - Knowledge of BMC Remedy software - ticketing system - Technical understanding of ... telecommunications systems, IVR and IVR Reporting systems - Proficiency in Microsoft Office Excel, Word, Access and PowerPoint - Must currently be a City employee who is permanent in the title of Administrative Staff Analyst or a comparable title. Additional… more
    City of New York (08/13/25)
    - Related Jobs

  • Solution Architect - Customer Service Management

    Capgemini (New York, NY)
    …or business analysis. * Familiarity with other service management platforms (eg, BMC Remedy , Kinetic Data). * Experience with Service Request Management, ... Service Catalog, and non-core ServiceNow modules (eg, Service Portfolio, HRSD, Security Ops). * Exposure to Service Asset & Configuration Management (SACM) and Organizational Change Management (OCM). What You'll Do * Own the end-to-end solution architecture… more
    Capgemini (08/08/25)
    - Related Jobs

  • Tier 2 Service Desk Analyst (INTL onsite London)

    Insight Global (New York, NY)
    …Experience with ITSM / Ticketing systems, such as any of the following: BMC Remedy , Cherwell, Freshdesk, ServiceNow, Zendesk - Demonstrated support of enterprise ... environments, including: Hands-on and/or remote Break / Fix support of desktop and laptop computing equipment and peripherals Support of Microsoft Windows 10 Operating System Support of MS O365 provisioned accounts Support of mobile devices such as iphone,… more
    Insight Global (08/02/25)
    - Related Jobs

  • Encryption Services Engineer (Remote)

    Broadridge Financial Solutions (New York, NY)
    …s/MIME certificates + Certificate Authorities + Python + GPG/PGP Encryption + Powershell + BMC Remedy + Markmonitor + BitSight + Datadog + IIS + Citrix ... Netscaler + F5 + Splunk + Candidates should be well-spoken, decisive, and quick thinking; be able to focus on tasks of priority but also make time for tasks of lesser priority; work efficiently by being organized and have a strong work ethic. + We are looking… more
    Broadridge Financial Solutions (06/19/25)
    - Related Jobs