- Insight Global (New York, NY)
- …An international law firm spanning across the US/Europe/Asia is looking for an onsite Tier 2 Service Desk Analyst to join their 365, 24x7 Service Desk . ... techs as well as a Tier 2 Application Support Service Desk team to escalate to as.../ Ticketing systems, such as any of the following: BMC Remedy, Cherwell, Freshdesk, ServiceNow, Zendesk - Demonstrated support… more
- GuideOne Insurance (New York, NY)
- …platforms such as ServiceNow, BMC Remedy, or equivalent. + Oversee enterprise service desk , end user devices, identity & access management, and collaboration ... Kubernetes (AKS, EKS) to improve scalability and portability. ITSM, Service Desk & End User Computing +...+ CI/CD and DevSecOps pipelines + ITSM platforms (ServiceNow, BMC ) + Collaboration tools (Microsoft 365, Teams, Zoom) +… more