- Mass Markets (FL)
- POSITION OVERVIEW MCI is a leading Business Process Outsourcing ( BPO ) company that specializes in delivering tailored solutions to meet the diverse needs of our ... Schedule 736), Business Process Management (BPM), Business Process Outsourcing ( BPO ), Claims Processing, Collections, Customer Experience Provider (CXP), Customer… more
- NBC Universal (Orlando, FL)
- …processing, disbursements, and issue resolution. The Sr. Manager will support BPO governance, policy compliance, standardization, and control execution while also ... PO management, invoice aging, on-time payment rate, and exception volumes. + Track BPO team and functional performance against SLAs and KPIs and escalate gaps to… more
- Coinbase (Tallahassee, FL)
- …contracts evolve with business requirements. Act as the central CX point of contact for BPO contract management. * Act as the CX coordinating body for BPO RFPs, ... in MS Office / G Suite tools *Nice to haves:* * Experience with BPO RFP processes Job #: P71124 \#LI-Remote *Pay Transparency Notice:* Depending on your work… more
- NBC Universal (Orlando, FL)
- …teams and multi-national vendor relationships (eg, BCD Travel, Concur, CitiBank, BPO ) and will play a critical role in ensuring operational readiness ... Ensure seamless integration between Concur, CitiBank, and SAP, while coordinating with BPO provider and internal teams for operations and support. + Oversee… more
- NBC Universal (Orlando, FL)
- …Service Delivery + Manage the relationship with the P2P Business Process Outsourcing ( BPO ) team to ensure all operating and financial objectives meet business needs ... contract requirements. + Develop oversight procedures designed to ensure BPO processes are functioning as intended and exceptions are...key stakeholders and fosters a strong partnership with the BPO . People + Lead a high performing P2P shared… more
- Mass Markets (Tampa, FL)
- …Schedule 736), Business Process Management (BPM), Business Process Outsourcing ( BPO ), Claims Processing, Collections, Customer Experience Provider (CXP), Customer ... diverse North American client partners across the following MCI brands: MCI BPO , MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI… more
- Deloitte (Tampa, FL)
- …their career objectives. Qualifications Required: + 10+ years of consulting and/or BPO experience in Finance and Accounting in a Managed Service environment + ... sponsorship, now or at any time in the future Preferred: + Finance BPO experience + Transitioning work to offshore delivery centers Information for applicants with… more
- USAA (Tampa, FL)
- …/ management. + Operational partnership to understand how work flows in and out of the BPO process. + Partner with fellow BPO teams to develop a seamless member ... experience while managing risk. + Ability to effectively manage resistance to change and drive adoption of new processes. + Strong analytical skills and the ability to collect, analyze and interpret data to identify trends, patterns and opportunities for… more
- NBC Universal (Orlando, FL)
- …1042, 592 filings) and statutory reporting requirements as directed + Engage with BPO resources, as needed, to assist with outsourced activities + Liaise with ... controls related to financial operations + Exposure to shared services or BPO environments preferred + Experience with tax documentation (eg, 1099, 1042, 592)… more
- NBC Universal (Orlando, FL)
- …and escalation logs in accordance with standard operating procedures + Engage with BPO resources, as needed, to assist with outsourced activities + Engage Sourcing ... (STP, PTP) + Strong analytical skills + Exposure to shared services or BPO environments preferred + Lean Six Sigma certification (eg green belt, black belt,… more