• VP BPO Sales

    Mass Markets (NM)
    POSITION OVERVIEW MCI is a leading Business Process Outsourcing ( BPO ) company that specializes in delivering tailored solutions to meet the diverse needs of our ... industry. We are seeking an experienced and results-driven VP BPO Sales to lead our sales strategy and drive...our sales strategy and drive business growth across the BPO sector. This executive role is pivotal in expanding… more
    Mass Markets (08/28/25)
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  • Experienced Remote VP BPO Sales

    Mass Markets (NM)
    POSITION OVERVIEW MCI is a leading Business Process Outsourcing ( BPO ) company that specializes in delivering tailored solutions to meet the diverse needs of our ... seeking a dynamic and experienced Remote Vice President of BPO Sales to lead our global sales strategy and...a results-driven leader with a proven track record in BPO sales, client acquisition, and strategic partnerships. Join a… more
    Mass Markets (09/04/25)
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  • BPO Customer Care Associate

    NTT America, Inc. (Las Cruces, NM)
    …adaptable, and forward-thinking organization, apply now. We are currently seeking a BPO Customer Care Associate to join our team. Customer Care Associate, providing ... customer care to Life Insurance policyholders, agents and other customers. **Must Live in Continental United States** This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution, flexible… more
    NTT America, Inc. (08/17/25)
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  • Quality Assurance Specialist

    Mass Markets (NM)
    POSITION OVERVIEW MCI is a leading Business Process Outsourcing ( BPO ) company that specializes in delivering tailored solutions to meet the diverse needs of our ... skills, and a passion for quality assurance within a BPO environment. To be considered for this role, you...in quality assurance or a similar role within a BPO environment. + Proven experience in data analysis and… more
    Mass Markets (06/13/25)
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  • Contact Center Operations Supervisor

    Mass Markets (Mesilla, NM)
    POSITION OVERVIEW MCI is a leading Business Process Outsourcing ( BPO ) company that specializes in delivering tailored solutions to meet the diverse needs of our ... to lead a team of agents in a dynamic BPO environment. You will be responsible for managing day-to-day...years of experience in a supervisory role within a BPO or contact center. + Strong leadership, coaching, and… more
    Mass Markets (09/03/25)
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  • Experienced Call Center Quality Assurance…

    Mass Markets (Mesilla, NM)
    POSITION OVERVIEW MCI is a leading Business Process Outsourcing ( BPO ) company that specializes in delivering tailored solutions to meet the diverse needs of our ... Supervisor to lead our quality assurance efforts across multiple BPO campaigns. You'll oversee QA analysts, ensure compliance with...+ Minimum 3 years of QA experience in a BPO , with at least 1 year in a supervisory… more
    Mass Markets (09/03/25)
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  • Contact Center Trainer

    Mass Markets (Mesilla, NM)
    POSITION OVERVIEW MCI is a leading Business Process Outsourcing ( BPO ) company that specializes in delivering tailored solutions to meet the diverse needs of our ... for internal and client stakeholders. + Stay current with BPO trends and best practices to continuously improve training...2+ years of experience as a trainer in a BPO or high-volume contact center. + Strong facilitation, communication,… more
    Mass Markets (09/03/25)
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  • Senior Business Development Specialist

    Mass Markets (NM)
    POSITION OVERVIEW MCI is a leading Business Process Outsourcing ( BPO ) company that specializes in delivering tailored solutions to meet the diverse needs of our ... key corporate relationships, and close high-value business accounts across IT and BPO services. This role is ideal for a goal-oriented, expert communicator and… more
    Mass Markets (08/09/25)
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  • Director of Operations

    Mass Markets (NM)
    POSITION OVERVIEW MCI is a leading Business Process Outsourcing ( BPO ) company that specializes in delivering tailored solutions to meet the diverse needs of our ... + At least 5 years of experience in operations management, preferably within a BPO environment. + Proven experience in leading and managing teams in a dynamic,… more
    Mass Markets (06/13/25)
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  • Contact Center Collections Representative

    Mass Markets (Mesilla, NM)
    POSITION OVERVIEW MCI is a leading Business Process Outsourcing ( BPO ) company that specializes in delivering tailored solutions to meet the diverse needs of our ... industry. We're hiring a results-driven Collections Representative to join our dynamic BPO contact center. In this role, you'll be responsible for contacting… more
    Mass Markets (09/03/25)
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