• Manager, CX Site Strategy

    Coinbase (Sacramento, CA)
    …standardization in partnership with Sourcing, ensuring that CX vendor contracts evolve with business requirements. Act as the central CX point of contact for BPO ... management. * Act as the CX coordinating body for BPO RFPs, working with Legal and Procurement to drive...as services provided, hours of operation, and lines of business supported. * Manage strategic initiatives across the Vendor… more
    Coinbase (09/05/25)
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  • Business Operations Solution Architect-…

    IBM (Irvine, CA)
    **Introduction** IBM, a global leader in technology and business services, is currently seeking a dynamic Solution Architect to join our Business Operations ... HR and Talent Acquisition solutions and proposals with our clients. IBM's Business Operations delivers end-to-end business process services leveraging IBM's… more
    IBM (08/21/25)
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  • Sales Executive - Focus on Operate BPaaS…

    Deloitte (San Francisco, CA)
    …solutions Sales Executive to lead the pursuit and growth of clients within our BPaaS ( Business Process as a Service) / BPO practice, which focuses on selling and ... delivering technology-enabled business process outsourcing, automation, and GenAI-powered operational transformation. The Team The Operate Sales Executive cohort… more
    Deloitte (08/19/25)
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  • Social Media Business Analyst

    The Walt Disney Company (Santa Monica, CA)
    …Viewer Experience Team is seeking an enthusiastic and experienced Social Media Business Analyst to support operations across social media support channels (Twitter, ... arena. They will have experience in data reporting and visualization, business analytics, performance and gap analysis, workflow development and documentation,… more
    The Walt Disney Company (07/23/25)
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  • Vice President of Business Development

    Pearl Interactive Network (Sacramento, CA)
    …Marketing, or related field; MBA preferred. + 12 + years in business development or capture leadership within contact-center/ BPO , healthcare services, or ... is seeking to hire a Remote** **Vice President of Business Development.** The **Vice President of Business ...of Business Development.** The **Vice President of Business Development (VP BD)** owns Pearl's go-to-market strategy and… more
    Pearl Interactive Network (08/13/25)
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  • Director, Consult Partner - Contact Center…

    Kyndryl (Sacramento, CA)
    …**The Role** **Who We Are** Kyndryl Consult is the fastest growing business within the organization and instrumental to the company's strategic growth objectives. ... largest accounts across the C-suite, spanning the intersection between complex Business and IT customer solutions, transformations that impact across the entire… more
    Kyndryl (07/29/25)
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  • VP, Sales Ops and Enablement

    Intuit (Mountain View, CA)
    …to win + Developing and implementing Incentives and Governance that align to business goals + Develop and lead a BPO center-of-excellence including increasing ... If you are known for bold, customer-centric innovation that translates into outsized business results, come join our team! This is an incredible and unique… more
    Intuit (07/13/25)
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  • Group Manager, Vendor Partner Management

    Intuit (San Diego, CA)
    …a team responsible for driving performance across multiple strategic BPO /vendor relationships, with accountability for experience quality, efficiency, and alignment ... to our business goals. As a senior leader, you will set...10+ years of experience leading customer service delivery and vendor/ BPO partnerships, with proven success in managing multi-site or… more
    Intuit (07/16/25)
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  • Finance Managed Services Manager

    Deloitte (Sacramento, CA)
    …their career objectives. Qualifications Required: + 10+ years of consulting and/or BPO experience in Finance and Accounting in a Managed Service environment + ... + 2+ years of experience managing a team + Business development experience including sales and RFP response development...at any time in the future Preferred: + Finance BPO experience + Transitioning work to offshore delivery centers… more
    Deloitte (09/03/25)
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  • Manager, Workforce Planning (Starlink Customer…

    SpaceX (Hawthorne, CA)
    …customer support organization. BASIC QUALIFICATIONS: + Bachelor's degree in business , supply chain management, information systems, computer science, engineering, or ... for a globally distributed team (with both FTE and BPO headcount). + Ability to develop and maintain strong...at all organizational levels. + Experience managing a third-party ( BPO ) vendor that provides customer support services. + Strong… more
    SpaceX (08/08/25)
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