- Mass Markets (Garden City, GA)
- …seeking a strategic and results-oriented Contact Center Manager to oversee the daily operations of our BPO contact center . This leadership role is ... test. POSITION RESPONSIBILITIES Key Responsibilities: + Manage overall contact center operations , including staffing, performance, and service delivery.… more
- Mass Markets (Garden City, GA)
- …Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest ... through assessments, feedback, and performance metrics. + Collaborate with operations and quality teams to identify training needs and...2+ years of experience as a trainer in a BPO or high-volume contact center . + Strong… more
- Kyndryl (Atlanta, GA)
- …to lead strategic sales and consulting engagements focused on transforming Contact Center operations for enterprise organizations, particularly those in the ... innovative solutions that enhance customer journeys, improving customer technology operations , and integrate cutting-edge capabilities such as Agentic AI. The… more
- Mass Markets (GA)
- …Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest ... POSITION OVERVIEW MCI is a leading Business Process Outsourcing ( BPO ) company that specializes in delivering tailored solutions to meet the diverse needs of our… more
- Mass Markets (Garden City, GA)
- …for the day-to-day activity and development of 15-25 representatives within a complex call center environment. The Customer Service Supervisor I position is ... organization. REQUIRED QUALIFICATIONS + Minimum of 3 years of call center experience or 1 year in...Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO , TeleTechnology, and Vinculum. The purpose of the above… more
- Mass Markets (Savannah, GA)
- …a high standard of service and sales performance. You'll also work closely with the Call Center Operations Manager to ensure alignment with company policies ... work experience. + Minimum of 3 years in a call center environment or 1 year in...Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO , TeleTechnology, and Vinculum. The purpose of the above… more
- Mass Markets (GA)
- …Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest ... POSITION OVERVIEW MCI is a leading Business Process Outsourcing ( BPO ) company that specializes in delivering tailored solutions to meet the diverse needs of our… more
- Mass Markets (GA)
- …Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest ... POSITION OVERVIEW MCI is a leading Business Process Outsourcing ( BPO ) company that specializes in delivering tailored solutions to meet the diverse needs of our… more
- Mass Markets (GA)
- …Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest ... POSITION OVERVIEW MCI is a leading Business Process Outsourcing ( BPO ) company that specializes in delivering tailored solutions to meet the diverse needs of our… more
- Mass Markets (Savannah, GA)
- …a confident public speaker, personable, creative, dependable, and driven. Prior experience in call center operations or client services is highly desirable. ... (local, state, or federal) environments + Background in contact center operations + Degree from an accredited...Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC… more