- Mass Markets (KS)
- …+ Proficiency in CRM systems and sales analytics tools. + Deep understanding of BPO operations , market dynamics, and client needs. + Willingness to travel ... Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest … more
- Mass Markets (KS)
- …sales team across multiple regions. + Identify and secure new business opportunities in the BPO and call center space. + Foster long-term relationships with ... Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest … more
- Mass Markets (Wichita, KS)
- …for the day-to-day activity and development of 5-10 supervisors within a complex call center environment. The Operations Manager position is responsible ... Lead and mentor a team of call center supervisors overseeing inbound and outbound operations ....Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO , TeleTechnology, and Vinculum. The purpose of the above… more
- Mass Markets (Wichita, KS)
- …Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest ... partner in the industry. We are seeking an Experienced Operations Supervisor to lead a team of agents in...years of experience in a supervisory role in a BPO contact center . + Strong leadership, communication,… more
- Mass Markets (Wichita, KS)
- …Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest ... POSITION OVERVIEW MCI is a leading Business Process Outsourcing ( BPO ) company that specializes in delivering tailored solutions to...partner in the industry. We are looking for an Operations Supervisor to lead and manage the team supporting… more
- Mass Markets (Wichita, KS)
- …experienced, organized, people-oriented, and has a strong work ethic. A background in call center operations management is required, with additional ... diploma or equivalent + 2+ years of experience in call center operations management +...Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO , TeleTechnology, and Vinculum. The purpose of the above… more
- Mass Markets (Wichita, KS)
- …enjoy working with people, and possess a strong work ethic. A background in call center operations management is required, and customer service, technical ... activity and development of 5-10 supervisors within a complex call center environment. The Operations ...Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO , TeleTechnology, and Vinculum. The purpose of the above… more
- Mass Markets (KS)
- …will have strong leadership skills, excellent problem-solving abilities, and a deep understanding of call center operations . To be considered for this role, ... Call Resolution (FCR). + In-depth knowledge of call center operations , processes, and...Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO , TeleTechnology, and Vinculum. The purpose of the above… more
- Mass Markets (Wichita, KS)
- …for individuals with prior experience in customer service leadership, supervision, or call center management. You'll be responsible for the performance, ... for the day-to-day activity and development of 15-25 representatives within a complex call center environment. The Customer Service Supervisor I position is… more
- Mass Markets (Wichita, KS)
- …for the day-to-day activity and development of 15-25 representatives within a complex call center environment. The Customer Service Supervisor I position is ... organization. REQUIRED QUALIFICATIONS + Minimum of 3 years of call center experience or 1 year in...Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO , TeleTechnology, and Vinculum. The purpose of the above… more