- Mass Markets (Las Cruces, NM)
- …ourselves as a trusted partner in the industry. Looking to add an experienced Call Center Client Account Manager I to support complex business process ... contact center clients. Experience in both contact center operations and client services or account...Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC… more
- Mass Markets (Mesilla, NM)
- …supervisors and all other operational management associated with day-to-day contact center operations . Operationally, the Associate Director is responsible for ... + Manage metrics, performance criteria, policies and procedures to continuously improve call center productivity + Directs sales forecasting activities and sets… more
- Mass Markets (Las Cruces, NM)
- POSITION OVERVIEW ENTRY-LEVEL CALL CENTER AGENT (FULL-TIME) We are looking for call center agents to support inbound and outbound customer service and ... Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest … more
- Mass Markets (Mesilla, NM)
- …ourselves as a trusted partner in the industry. We are looking for a results-driven Contact Center Operations Supervisor to lead a team of agents in a dynamic ... years of experience in a supervisory role within a BPO or contact center . + Strong leadership,...Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC… more
- Mass Markets (Mesilla, NM)
- …seeking a strategic and results-oriented Contact Center Manager to oversee the daily operations of our BPO contact center . This leadership role is ... test. POSITION RESPONSIBILITIES Key Responsibilities: + Manage overall contact center operations , including staffing, performance, and service delivery.… more
- Mass Markets (Mesilla, NM)
- …Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest ... through assessments, feedback, and performance metrics. + Collaborate with operations and quality teams to identify training needs and...2+ years of experience as a trainer in a BPO or high-volume contact center . + Strong… more
- Mass Markets (NM)
- …the industry. We are seeking a dynamic and results-drivenOperations Managerto oversee the daily operations of our call center . This role is responsible for ... Key Responsibilities: + Manage the day-to-day activities of the call center to ensure smooth operations...field. + At least 5 years of experience in operations management, preferably within a BPO environment.… more
- Mass Markets (Las Cruces, NM)
- …Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest ... at any time for any reason. ID2025-49005 Updated Date7/30/2025 DepartmentGeneral Call Center | Full-Time ScheduleMultiple Options BonusYes Wage Description$12.65… more
- Kyndryl (Santa Fe, NM)
- …to lead strategic sales and consulting engagements focused on transforming Contact Center operations for enterprise organizations, particularly those in the ... innovative solutions that enhance customer journeys, improving customer technology operations , and integrate cutting-edge capabilities such as Agentic AI. The… more
- Mass Markets (NM)
- …This role is critical in ensuring the highest level of service quality within our call center operations . The ideal candidate will be responsible for ... Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest … more