- Mass Markets (Killeen, TX)
- …ourselves as a trusted partner in the industry. We are looking for a results-driven Contact Center Operations Supervisor to lead a team of agents in a dynamic ... years of experience in a supervisory role within a BPO or contact center . + Strong leadership,...Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC… more
- Mass Markets (Killeen, TX)
- …seeking a strategic and results-oriented Contact Center Manager to oversee the daily operations of our BPO contact center . This leadership role is ... test. POSITION RESPONSIBILITIES Key Responsibilities: + Manage overall contact center operations , including staffing, performance, and service delivery.… more
- Mass Markets (Killeen, TX)
- …Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest ... through assessments, feedback, and performance metrics. + Collaborate with operations and quality teams to identify training needs and...2+ years of experience as a trainer in a BPO or high-volume contact center . + Strong… more
- Mass Markets (TX)
- …the industry. We are seeking a dynamic and results-drivenOperations Managerto oversee the daily operations of our call center . This role is responsible for ... Key Responsibilities: + Manage the day-to-day activities of the call center to ensure smooth operations...field. + At least 5 years of experience in operations management, preferably within a BPO environment.… more
- Mass Markets (Killeen, TX)
- …Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest ... at any time for any reason. ID2025-49004 Updated Date7/30/2025 DepartmentGeneral Call Center | Full-Time ScheduleMultiple Options EducationHigh School… more
- Mass Markets (Dallas, TX)
- …of age + High School Diploma or Equivalent + Minimum of three (3) years in a call center environment + Minimum of (1) year of experience in a customer service ... Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest … more
- Kyndryl (Austin, TX)
- …to lead strategic sales and consulting engagements focused on transforming Contact Center operations for enterprise organizations, particularly those in the ... innovative solutions that enhance customer journeys, improving customer technology operations , and integrate cutting-edge capabilities such as Agentic AI. The… more
- Mass Markets (TX)
- …This role is critical in ensuring the highest level of service quality within our call center operations . The ideal candidate will be responsible for ... Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest … more
- Mass Markets (Killeen, TX)
- …of age + High School Diploma or Equivalent + Minimum of three (3) years in a call center environment + Minimum of (1) year of experience in a customer service ... Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest … more
- Mass Markets (TX)
- …below qualities: + High School Diploma + 3-4 years of experience working as a call center trainer or team leader. + Proven experience in designing and delivering ... using Zoom as a training environment. + Understanding of call center metrics, KPIs, and operational procedures....Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO , TeleTechnology, and Vinculum. The purpose of the above… more