- Mass Markets (FL)
- POSITION OVERVIEW MCI is a leading Business Process Outsourcing ( BPO ) company that specializes in delivering tailored solutions to meet the diverse needs of our ... support role, troubleshooting VoIP Phones, Data Gateways, and High-Definition (HD) Video service disruptions. A strong customer service background is necessary… more
- Mass Markets (FL)
- POSITION OVERVIEW MCI is a leading Business Process Outsourcing ( BPO ) company that specializes in delivering tailored solutions to meet the diverse needs of our ... While prior contact center experience isn't required, experience in customer service , technical support, inside sales, or back-office support in a contact… more
- Mass Markets (FL)
- POSITION OVERVIEW MCI is a leading Business Process Outsourcing ( BPO ) company that specializes in delivering tailored solutions to meet the diverse needs of our ... exceptional solutions to simple requests. You will apply the latest customer service techniques and learn our account management systems while helping improve the… more
- Mass Markets (FL)
- POSITION OVERVIEW MCI is a leading Business Process Outsourcing ( BPO ) company that specializes in delivering tailored solutions to meet the diverse needs of our ... analytical skills, adaptability, and the ability to make quick decisions to maintain service level objectives. To be considered for this role, you must complete a… more
- Mass Markets (FL)
- POSITION OVERVIEW MCI is a leading Business Process Outsourcing ( BPO ) company specializing in delivering tailored solutions to meet the diverse needs of our clients. ... member of our team, you will be responsible for providing exceptional service to clients, assisting with health insurance inquiries, and guiding customers through… more
- NBC Universal (Orlando, FL)
- …Stations, Bravo, USA Network, and Peacock, our premium ad-supported streaming service . We produce and distribute premier filmed entertainment and programming through ... and partner with the Global Process Owner (GPO), Controllership, Finance, and BPO teams to deliver on transformation initiatives, including Blackline automation. Key… more
- Mass Markets (FL)
- POSITION OVERVIEW MCI is a leading Business Process Outsourcing ( BPO ) company that specializes in delivering tailored solutions to meet the diverse needs of our ... ensure smooth and efficient operations. + Conduct quality audits and ensure that service standards are consistently met. + Host regular team meetings to discuss… more
- Mass Markets (FL)
- POSITION OVERVIEW MCI is a leading Business Process Outsourcing ( BPO ) company that specializes in delivering tailored solutions to meet the diverse needs of our ... as a trusted partner in the industry. This position supports customer service , technical support, and customer sales interactions. This role requires you to… more
- Mass Markets (Orlando, FL)
- POSITION OVERVIEW MCI is a leading Business Process Outsourcing ( BPO ) company that specializes in delivering tailored solutions to meet the diverse needs of our ... and identify opportunities to upsell products and services all while delivering exceptional service . To be considered for this position, you must complete a full… more
- Mass Markets (Tampa, FL)
- POSITION OVERVIEW MCI is a leading Business Process Outsourcing ( BPO ) company that specializes in delivering tailored solutions to meet the diverse needs of our ... front-line representative at toll facility offices, providing outstanding in-person customer service + Handle inbound phone calls and walk-up inquiries regarding… more