- Mass Markets (KS)
- POSITION OVERVIEW MCI is a leading Business Process Outsourcing ( BPO ) company that specializes in delivering tailored solutions to meet the diverse needs of our ... Proven experience as a Virtual Assistant or Office Admin Assistant (within a BPO preferred) + Knowledge of office management systems and procedures + Proficiency in… more
- Mass Markets (KS)
- POSITION OVERVIEW MCI is a leading Business Process Outsourcing ( BPO ) company that specializes in delivering tailored solutions to meet the diverse needs of our ... support role, troubleshooting VoIP Phones, Data Gateways, and High-Definition (HD) Video service disruptions. A strong customer service background is necessary… more
- Mass Markets (Wichita, KS)
- POSITION OVERVIEW MCI is a leading Business Process Outsourcing ( BPO ) company that specializes in delivering tailored solutions to meet the diverse needs of our ... ensure an exceptional customer experience in all customer touchpoints, including phone service and digital communication channels. This involves managing a team of… more
- Mass Markets (Wichita, KS)
- POSITION OVERVIEW MCI is a leading Business Process Outsourcing ( BPO ) company that specializes in delivering tailored solutions to meet the diverse needs of our ... looking for a dedicated individual to manage and support a team of customer service agents working on a variety of commercial, state, and federal projects. In this… more
- Mass Markets (Wichita, KS)
- POSITION OVERVIEW MCI is a leading Business Process Outsourcing ( BPO ) company that specializes in delivering tailored solutions to meet the diverse needs of our ... Call Center Representatives to support a variety of inbound and outbound customer service and sales initiatives for a diverse portfolio of well-known clients. In… more
- Mass Markets (KS)
- POSITION OVERVIEW MCI is a leading Business Process Outsourcing ( BPO ) company that specializes in delivering tailored solutions to meet the diverse needs of our ... While prior contact center experience isn't required, experience in customer service , technical support, inside sales, or back-office support in a contact… more
- Mass Markets (Wichita, KS)
- POSITION OVERVIEW MCI is a leading Business Process Outsourcing ( BPO ) company that specializes in delivering tailored solutions to meet the diverse needs of our ... supervisors overseeing inbound and outbound operations. + Coach supervisors on customer service best practices and operational excellence. + Monitor and manage KPIs,… more
- Mass Markets (Wichita, KS)
- POSITION OVERVIEW MCI is a leading Business Process Outsourcing ( BPO ) company specializing in delivering tailored solutions to meet the diverse needs of our clients. ... recognizable brands in the world! In this role, you will provide customer service and educate and upsell customers on products and services. Candidates should be… more
- Mass Markets (Wichita, KS)
- POSITION OVERVIEW MCI is a leading Business Process Outsourcing ( BPO ) company specializing in delivering tailored solutions to meet the diverse needs of our clients. ... We are looking for contact center agents to support inbound and outbound customer service and sales projects for a wide variety of clients. In this role, you… more
- Mass Markets (KS)
- POSITION OVERVIEW MCI is a leading Business Process Outsourcing ( BPO ) company that specializes in delivering tailored solutions to meet the diverse needs of our ... exceptional solutions to simple requests. You will apply the latest customer service techniques and learn our account management systems while helping improve the… more