- Mass Markets (Wichita, KS)
- POSITION OVERVIEW MCI is a leading Business Process Outsourcing ( BPO ) company that specializes in delivering tailored solutions to meet the diverse needs of our ... Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas,… more
- Mass Markets (Wichita, KS)
- POSITION OVERVIEW MCI is a leading Business Process Outsourcing ( BPO ) company that specializes in delivering tailored solutions to meet the diverse needs of our ... Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas,… more
- Mass Markets (KS)
- POSITION OVERVIEW MCI is a leading Business Process Outsourcing ( BPO ) company that specializes in delivering tailored solutions to meet the diverse needs of our ... Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas,… more
- Mass Markets (Wichita, KS)
- …We are looking for call center agents to support inbound and outbound customer service and sales projects for a wide variety of clients. In this role, you ... inbound inquiries, make outbound calls to existing customers to assist with customer service questions, and up-sell customers on new products and services. There are… more
- Mass Markets (Wichita, KS)
- POSITION OVERVIEW FINANCIAL SERVICES REPRESENTATIVE (FULL-TIME) We are hiring customer service representative to support inbound and outbound customer service ... professionals who will work to ensure our organization is providing world class service to our members, employees, and our communities. In this role you will… more
- Mass Markets (Wichita, KS)
- …AGENT (FULL-TIME) Here at MCI, we keep things light. We believe our customer service representatives are at their best when they're happy. This is an on-site call ... WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO? This position supports customer service , technical support, and customer sales interactions. This role requires you to… more
- Mass Markets (Wichita, KS)
- …is commensurate with experience. Prior contact center experience, experience in customer service , tech support, sales, or back-office support is required. To be ... conflict resolution, problem solving and negotiation + Must be customer service oriented (empathetic, responsive, patient, and conscientious) + Ability to… more
- The Hertz Corporation (Topeka, KS)
- …to lead our North American contact center operations and continue to transform our service recovery model. As the **Senior Director of Customer Care & Service ... makes this role unique:** This is more than a service role - it's a growth engine. You'll oversee...remote or distributed teams across time zones, including partners ( BPO ) in nearshore/offshore + Strong familiarity with utilizing contact… more
- Kyndryl (Topeka, KS)
- …AI. The ideal candidate will have a strong background in Customer Experience, BPO models, and/or CCaaS transformation programs with a passion for driving measurable ... Collaborate with clients to redesign customer journeys and improve service delivery across all touchpoints. + Develop and execute...in sales, consulting, services or transformation roles within CX, BPO , or CCaaS domains. + Proven track record of… more
- Concentrix (Topeka, KS)
- …reviews - Builds and demonstrates a strong understanding and knowledge of BPO and Technical Services associated with their target client's industry sector. - ... insights with internal teams to inform strategy and improve service offerings. - Prepares and delivers regular reports and...contributor. - Demonstrated experience in the CX tech and/or BPO marketplace where they have experience of closing complex… more