- Mass Markets (Killeen, TX)
- POSITION OVERVIEW MCI is a leading Business Process Outsourcing ( BPO ) company that specializes in delivering tailored solutions to meet the diverse needs of our ... partner in the industry. We're hiring Customer Care Representatives to support inbound service projects for a wide range of clients including government programs and… more
- Mass Markets (Killeen, TX)
- POSITION OVERVIEW MCI is a leading Business Process Outsourcing ( BPO ) company that specializes in delivering tailored solutions to meet the diverse needs of our ... supervisors overseeing inbound and outbound operations. + Coach supervisors on customer service best practices and operational excellence. + Monitor and manage KPIs,… more
- Mass Markets (Killeen, TX)
- POSITION OVERVIEW MCI is a leading Business Process Outsourcing ( BPO ) company that specializes in delivering tailored solutions to meet the diverse needs of our ... Call Center Representatives to support a variety of inbound and outbound customer service and sales campaigns for a diverse range of clients. In this role,… more
- Mass Markets (TX)
- POSITION OVERVIEW MCI is a leading Business Process Outsourcing ( BPO ) company that specializes in delivering tailored solutions to meet the diverse needs of our ... analytical skills, adaptability, and the ability to make quick decisions to maintain service level objectives. To be considered for this role, you must complete a… more
- Mass Markets (Killeen, TX)
- POSITION OVERVIEW MCI is a leading Business Process Outsourcing ( BPO ) company that specializes in delivering tailored solutions to meet the diverse needs of our ... lasting relationships. If you're fluent in both languages and passionate about sales and service , we want to hear from you! To be considered for this position, you… more
- Mass Markets (Dallas, TX)
- POSITION OVERVIEW MCI is a leading Business Process Outsourcing ( BPO ) company that specializes in delivering tailored solutions to meet the diverse needs of our ... role, you'll connect with business and residential customers via phone, resolve service concerns, retain accounts, and upsell new products and services. If you… more
- Mass Markets (Killeen, TX)
- POSITION OVERVIEW MCI is a leading Business Process Outsourcing ( BPO ) company that specializes in delivering tailored solutions to meet the diverse needs of our ... we welcome candidates from customer-facing industries like hospitality, retail, and food service ! To be considered for this position, you must complete a full… more
- Mass Markets (Killeen, TX)
- POSITION OVERVIEW MCI is a leading Business Process Outsourcing ( BPO ) company that specializes in delivering tailored solutions to meet the diverse needs of our ... customer experiences via phone, email, and chat + Resolve product and service -related questions with empathy and accuracy + Troubleshoot basic technical issues using… more
- Mass Markets (Killeen, TX)
- POSITION OVERVIEW MCI is a leading Business Process Outsourcing ( BPO ) company that specializes in delivering tailored solutions to meet the diverse needs of our ... Help Desk Representatives to join our team in supporting inbound customer service , technical support, and back-office operations for both commercial and public… more
- Mass Markets (Killeen, TX)
- POSITION OVERVIEW MCI is a leading Business Process Outsourcing ( BPO ) company that specializes in delivering tailored solutions to meet the diverse needs of our ... delivering exceptional support. This is a great opportunity to develop your customer service and sales skills in a dynamic, fast-paced environment. We offer both… more