- Mass Markets (TX)
- POSITION OVERVIEW MCI is a leading Business Process Outsourcing ( BPO ) company that specializes in delivering tailored solutions to meet the diverse needs of our ... ensure smooth and efficient operations. + Conduct quality audits and ensure that service standards are consistently met. + Host regular team meetings to discuss… more
- Mass Markets (El Paso, TX)
- POSITION OVERVIEW MCI is a leading Business Process Outsourcing ( BPO ) company that specializes in delivering tailored solutions to meet the diverse needs of our ... and identify opportunities to upsell products and services all while delivering exceptional service . To be considered for this position, you must complete a full… more
- Mass Markets (TX)
- POSITION OVERVIEW MCI is a leading Business Process Outsourcing ( BPO ) company specializing in delivering tailored solutions to meet the diverse needs of our clients. ... advice comply with insurance regulations and company policies. + Deliver high-quality service to ensure customer satisfaction and retention. + Respond to customer… more
- Capgemini (El Paso, TX)
- …credit given to customers is monitored and controlled effectively. Participates in meeting service levels, key measurement targets of the team and delivers a high ... quality and cost effective customer service to the client. Performs tasks in line with...Role Specific Competencies: + Should have baseline skills in BPO Technology, Commercial Control and Analytics. + Should have… more
- Capgemini (El Paso, TX)
- …credit given to customers is monitored and controlled effectively Participates in meeting service levels, key measurement targets of the team and delivers a high ... quality and cost effective customer service to the client. Performs tasks in line with...skills and experience** + Should have baseline skills in BPO Technology, Commercial Control and Analytics + Should have… more
- Mass Markets (Killeen, TX)
- POSITION OVERVIEW MCI is a leading Business Process Outsourcing ( BPO ) company that specializes in delivering tailored solutions to meet the diverse needs of our ... leading commercial clients. In this role, you'll deliver tailored product and service solutions that enhance customer satisfaction and fuel client success. Whether… more
- Mass Markets (Killeen, TX)
- POSITION OVERVIEW MCI is a leading Business Process Outsourcing ( BPO ) company that specializes in delivering tailored solutions to meet the diverse needs of our ... laws, exceptional attention to detail, and a passion for delivering outstanding service to clients. This role involves providing expert tax advice, preparing… more
- Mass Markets (Killeen, TX)
- POSITION OVERVIEW MCI is a leading Business Process Outsourcing ( BPO ) company that specializes in delivering tailored solutions to meet the diverse needs of our ... RESPONSIBILITIES WHAT DOES A TECH SUPPORT REPRESENTATIVE DO? Handling inbound customer service calls will be your primary responsibility while you learn the latest… more
- Mass Markets (Killeen, TX)
- POSITION OVERVIEW MCI is a leading Business Process Outsourcing ( BPO ) company that specializes in delivering tailored solutions to meet the diverse needs of our ... industry. Are you a persuasive communicator with a passion for sales and customer service ? Do you thrive in a fast-paced environment where every call is an… more
- Mass Markets (Killeen, TX)
- POSITION OVERVIEW MCI is a leading Business Process Outsourcing ( BPO ) company that specializes in delivering tailored solutions to meet the diverse needs of our ... and punctuality + Skilled in troubleshooting, conflict resolution, and customer service + Empathetic, responsive, and solution-oriented + Ability to multitask, stay… more