- Mass Markets (Wichita, KS)
- POSITION OVERVIEW MCI is a leading Business Process Outsourcing ( BPO ) company that specializes in delivering tailored solutions to meet the diverse needs of our ... supervisors overseeing inbound and outbound operations. + Coach supervisors on customer service best practices and operational excellence. + Monitor and manage KPIs,… more
- Mass Markets (Wichita, KS)
- …you'll interact directly with customers to address inquiries, resolve complaints, troubleshoot service issues, and promote relevant products and services . Our ... POSITION OVERVIEW MCI is a leading Business Process Outsourcing ( BPO ) company that specializes in delivering tailored solutions to meet the diverse needs of our… more
- Mass Markets (Wichita, KS)
- …assisting customers with inquiries, making outbound calls to existing clients, resolving service -related issues, and promoting new products and services . If ... POSITION OVERVIEW MCI is a leading Business Process Outsourcing ( BPO ) company that specializes in delivering tailored solutions to...to support a variety of inbound and outbound customer service and sales projects for our diverse client base.… more
- Mass Markets (KS)
- POSITION OVERVIEW MCI is a leading Business Process Outsourcing ( BPO ) company that specializes in delivering tailored solutions to meet the diverse needs of our ... exceptional solutions to simple requests. You will apply the latest customer service techniques and learn our account management systems while helping improve the… more
- Mass Markets (KS)
- POSITION OVERVIEW MCI is a leading Business Process Outsourcing ( BPO ) company that specializes in delivering tailored solutions to meet the diverse needs of our ... and the ability to make quick decisions to maintain service level objectives. To be considered for this role,...with business process outsourcing, staff augmentation, contact center customer services , and IT Services needs by providing… more
- Mass Markets (Wichita, KS)
- POSITION OVERVIEW MCI is a leading Business Process Outsourcing ( BPO ) company that specializes in delivering tailored solutions to meet the diverse needs of our ... with Spanish- and English-speaking customers to promote products and services , resolve inquiries, and build lasting relationships. If you're...fluent in both languages and passionate about sales and service , we want to hear from you! To be… more
- Mass Markets (KS)
- POSITION OVERVIEW MCI is a leading Business Process Outsourcing ( BPO ) company specializing in delivering tailored solutions to meet the diverse needs of our clients. ... member of our team, you will be responsible for providing exceptional service to clients, assisting with health insurance inquiries, and guiding customers through… more
- Mass Markets (Wichita, KS)
- POSITION OVERVIEW MCI is a leading Business Process Outsourcing ( BPO ) company that specializes in delivering tailored solutions to meet the diverse needs of our ... and business customers, resolve issues, retain accounts, and upsell products and services all while building valuable career experience in a fast-paced, supportive… more
- Mass Markets (Wichita, KS)
- POSITION OVERVIEW MCI is a leading Business Process Outsourcing ( BPO ) company that specializes in delivering tailored solutions to meet the diverse needs of our ... connect with business and residential customers via phone, resolve service concerns, retain accounts, and upsell new products and... concerns, retain accounts, and upsell new products and services . If you thrive in a fast-paced environment and… more
- Mass Markets (Wichita, KS)
- POSITION OVERVIEW MCI is a leading Business Process Outsourcing ( BPO ) company that specializes in delivering tailored solutions to meet the diverse needs of our ... the sales process, helping them discover new products and services while delivering exceptional support. This is a great...This is a great opportunity to develop your customer service and sales skills in a dynamic, fast-paced environment.… more