• Bilingual Supervisor - Flood Relief Call Center

    Mass Markets (Wichita, KS)
    POSITION OVERVIEW MCI is a leading Business Process Outsourcing ( BPO ) company that specializes in delivering tailored solutions to meet the diverse needs of our ... assists companies with business process outsourcing, staff augmentation, contact center customer services , and IT Services needs by providing general and… more
    Mass Markets (08/12/25)
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  • Call Center Trainer

    Mass Markets (Wichita, KS)
    POSITION OVERVIEW MCI is a leading Business Process Outsourcing ( BPO ) company that specializes in delivering tailored solutions to meet the diverse needs of our ... assists companies with business process outsourcing, staff augmentation, contact center customer services , and IT Services needs by providing general and… more
    Mass Markets (08/12/25)
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  • Bilingual Spanish Recruiter

    Mass Markets (KS)
    POSITION OVERVIEW MCI is a leading Business Process Outsourcing ( BPO ) company that specializes in delivering tailored solutions to meet the diverse needs of our ... assists companies with business process outsourcing, staff augmentation, contact center customer services , and IT Services needs by providing general and… more
    Mass Markets (08/08/25)
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  • Call Center Director

    Mass Markets (Wichita, KS)
    POSITION OVERVIEW MCI is a leading Business Process Outsourcing ( BPO ) company that specializes in delivering tailored solutions to meet the diverse needs of our ... assists companies with business process outsourcing, staff augmentation, contact center customer services , and IT Services needs by providing general and… more
    Mass Markets (08/08/25)
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  • Telephone Sales Representative (Full-Time)

    Mass Markets (Wichita, KS)
    POSITION OVERVIEW MCI is a leading Business Process Outsourcing ( BPO ) company that specializes in delivering tailored solutions to meet the diverse needs of our ... assists companies with business process outsourcing, staff augmentation, contact center customer services , and IT Services needs by providing general and… more
    Mass Markets (07/04/25)
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  • Entry-Level Telecom Customer Care Agent…

    Mass Markets (Wichita, KS)
    …AGENT (FULL-TIME) Here at MCI, we keep things light. We believe our customer service representatives are at their best when they're happy. This is an on-site call ... any overlooked options and offering them new products and services . With MCI, you'll earn commission on top of...IN THIS ROLE ACTUALLY DO? This position supports customer service , technical support, and customer sales interactions. This role… more
    Mass Markets (07/20/25)
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  • Outbound Collections Opening (Immediately Hiring)

    Mass Markets (Wichita, KS)
    …is commensurate with experience. Prior contact center experience, experience in customer service , tech support, sales, or back-office support is required. To be ... conflict resolution, problem solving and negotiation + Must be customer service oriented (empathetic, responsive, patient, and conscientious) + Ability to… more
    Mass Markets (08/16/25)
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  • Field Sales Executive (Retirement Managed…

    Wolters Kluwer (Topeka, KS)
    … industry, business, financials, and customer needs to drive ftwilliam.com Managed Services /Business Process Outsourcing ( BPO ) sales within your territory. You ... lasting relationships with our customers. **RESPONSIBILITIES** + Sell ftwilliam.com Managed Services offerings in a defined territory made up of a specific… more
    Wolters Kluwer (08/16/25)
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  • Manager, CX Site Strategy

    Coinbase (Topeka, KS)
    …contracts evolve with business requirements. Act as the central CX point of contact for BPO contract management. * Act as the CX coordinating body for BPO RFPs, ... site inventory to track site operational information, such as services provided, hours of operation, and lines of business...G Suite tools *Nice to haves:* * Experience with BPO RFP processes Job #: P71124 \#LI-Remote *Pay Transparency… more
    Coinbase (08/17/25)
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  • Sr Dir Customer Care & Service Recovery

    The Hertz Corporation (Topeka, KS)
    …workforce planning, and technology strategy + Overseeing revenue-generating service channels (sales, insurance replacement, rental extension, value-added- services ... to lead our North American contact center operations and continue to transform our service recovery model. As the **Senior Director of Customer Care & Service … more
    The Hertz Corporation (07/24/25)
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