• Call Center Operations Manager

    Mass Markets (Las Cruces, NM)
    POSITION OVERVIEW MCI is a leading Business Process Outsourcing ( BPO ) company that specializes in delivering tailored solutions to meet the diverse needs of our ... supervisors overseeing inbound and outbound operations. + Coach supervisors on customer service best practices and operational excellence. + Monitor and manage KPIs,… more
    Mass Markets (07/11/25)
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  • Contact Center Representative I (Entry-Level)

    Mass Markets (Las Cruces, NM)
    POSITION OVERVIEW MCI is a leading Business Process Outsourcing ( BPO ) company that specializes in delivering tailored solutions to meet the diverse needs of our ... to support a variety of inbound and outbound customer service and sales campaigns for a diverse range of...concerns, and identifying opportunities to introduce new products and services . This is a great opportunity for individuals with… more
    Mass Markets (06/26/25)
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  • Call Center Agent (Evenings)

    Mass Markets (Las Cruces, NM)
    …assisting customers with inquiries, making outbound calls to existing clients, resolving service -related issues, and promoting new products and services . If ... POSITION OVERVIEW MCI is a leading Business Process Outsourcing ( BPO ) company that specializes in delivering tailored solutions to...to support a variety of inbound and outbound customer service and sales projects for our diverse client base.… more
    Mass Markets (06/26/25)
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  • On-Demand and Contingent Bilingual Spanish

    Mass Markets (NM)
    POSITION OVERVIEW MCI is a leading Business Process Outsourcing ( BPO ) company that specializes in delivering tailored solutions to meet the diverse needs of our ... exceptional solutions to simple requests. You will apply the latest customer service techniques and learn our account management systems while helping improve the… more
    Mass Markets (08/23/25)
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  • Real Time Analyst

    Mass Markets (NM)
    POSITION OVERVIEW MCI is a leading Business Process Outsourcing ( BPO ) company that specializes in delivering tailored solutions to meet the diverse needs of our ... and the ability to make quick decisions to maintain service level objectives. To be considered for this role,...with business process outsourcing, staff augmentation, contact center customer services , and IT Services needs by providing… more
    Mass Markets (06/13/25)
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  • Spanish Licensed Health Insurance Agent

    Mass Markets (NM)
    POSITION OVERVIEW MCI is a leading Business Process Outsourcing ( BPO ) company specializing in delivering tailored solutions to meet the diverse needs of our clients. ... member of our team, you will be responsible for providing exceptional service to clients, assisting with health insurance inquiries, and guiding customers through… more
    Mass Markets (08/18/25)
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  • Call Center Training Instructor I

    Mass Markets (Las Cruces, NM)
    POSITION OVERVIEW MCI is a leading Business Process Outsourcing ( BPO ) company that specializes in delivering tailored solutions to meet the diverse needs of our ... industry. Our employee development team is looking for experienced call center customer service and sales trainers to facilitate new hire training on behalf of… more
    Mass Markets (08/14/25)
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  • Call Center Representative | 4X10 Shift…

    Mass Markets (Las Cruces, NM)
    POSITION OVERVIEW MCI is a leading Business Process Outsourcing ( BPO ) company that specializes in delivering tailored solutions to meet the diverse needs of our ... and business customers, resolve issues, retain accounts, and upsell products and services all while building valuable career experience in a fast-paced, supportive… more
    Mass Markets (07/19/25)
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  • 4X10 Telephone Sales Agent (4-Days, 40hrs./wk)

    Mass Markets (Las Cruces, NM)
    POSITION OVERVIEW MCI is a leading Business Process Outsourcing ( BPO ) company that specializes in delivering tailored solutions to meet the diverse needs of our ... leading commercial clients. In this role, you'll deliver tailored product and service solutions that enhance customer satisfaction and fuel client success. Whether… more
    Mass Markets (07/19/25)
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  • Call Center Representative (Blended)

    Mass Markets (Las Cruces, NM)
    POSITION OVERVIEW MCI is a leading Business Process Outsourcing ( BPO ) company that specializes in delivering tailored solutions to meet the diverse needs of our ... Call Center Representatives to support a range of inbound and outbound customer service and sales initiatives. In this role, you'll respond to incoming inquiries,… more
    Mass Markets (06/26/25)
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