- Capgemini (El Paso, TX)
- …credit given to customers is monitored and controlled effectively Participates in meeting service levels, key measurement targets of the team and delivers a high ... quality and cost effective customer service to the client. Performs tasks in line with...skills and experience** + Should have baseline skills in BPO Technology, Commercial Control and Analytics + Should have… more
- Mass Markets (Dallas, TX)
- …and support customers through the sales process. Learn the latest customer service and selling techniques while raising customer satisfaction with new products and ... services . Experienced or entry-level candidates should be willing to...REPRESENTATIVE ? In this position, you will resolve customer service calls using modern contact center technology and customer… more
- Mass Markets (Killeen, TX)
- …is commensurate with experience. Prior contact center experience, experience in customer service , tech support, sales, or back-office support is required. To be ... conflict resolution, problem solving and negotiation + Must be customer service oriented (empathetic, responsive, patient, and conscientious) + Ability to… more
- NTT America, Inc. (Plano, TX)
- …**Innovate Service Offerings:** Reimagine and evolve our existing Apps and BPO service offerings by integrating cutting-edge agentics and AI capabilities. + ... integration of agentics and AI across our Apps and BPO practices. In this highly collaborative role, you'll work...$30 billion trusted global innovator of business and technology services . We serve 75% of the Fortune Global 100… more
- NTT DATA North America (Dallas, TX)
- …solutions, transformational services and application management/support, digital workplace services , Business Process Outsourcing ( BPO ), etc + History of ... now. We are currently seeking a IT Sales Managed Services /Professional Services /Life Sciences (Remote) to join our...and recognized as an expert in the Life Science service solutions industry/industries + Deep understanding of IT managed… more
- Wolters Kluwer (Austin, TX)
- … industry, business, financials, and customer needs to drive ftwilliam.com Managed Services /Business Process Outsourcing ( BPO ) sales within your territory. You ... lasting relationships with our customers. **RESPONSIBILITIES** + Sell ftwilliam.com Managed Services offerings in a defined territory made up of a specific… more
- Coinbase (Austin, TX)
- …contracts evolve with business requirements. Act as the central CX point of contact for BPO contract management. * Act as the CX coordinating body for BPO RFPs, ... site inventory to track site operational information, such as services provided, hours of operation, and lines of business...G Suite tools *Nice to haves:* * Experience with BPO RFP processes Job #: P71124 \#LI-Remote *Pay Transparency… more
- Public Storage (Plano, TX)
- …of real-time adherence coordinators across internal and Business Process Outsource ( BPO ) providers to ensure optimal performance and adherence to schedules. Primary ... Workforce Analysts and oversee real-time adherence performance of Business Process Outsource ( BPO ) vendor teams. + Ensure schedules are optimized to meet service… more
- Amazon (Dallas, TX)
- …collaborates across multiple teams, and impacts measurable business metrics. AWS Global Services includes experts from across AWS who help our customers design, ... and secure their cloud environments. Customers innovate with AWS Professional Services , upskill with AWS Training and Certification, optimize with AWS Support… more
- Deloitte (Dallas, TX)
- …the pursuit and growth of clients within our BPaaS (Business Process as a Service ) / BPO practice, which focuses on selling and delivering technology-enabled ... managing complex client relationships and large-scale business process outsourcing or managed services deals, preferably in BPaaS or recurring service delivery… more