• Customer Service Openings - Hiring…

    Mass Markets (Killeen, TX)
    POSITION OVERVIEW MCI is a leading Business Process Outsourcing ( BPO ) company that specializes in delivering tailored solutions to meet the diverse needs of our ... a passion for helping others? We're looking for Customer Service Agents to join our growing team immediately! In...customer relationships, and identify opportunities to upsell products and services all while representing some of the world's most… more
    Mass Markets (07/15/25)
    - Related Jobs
  • Full-Time Customer Service Representative

    Mass Markets (Killeen, TX)
    POSITION OVERVIEW MCI is a leading Business Process Outsourcing ( BPO ) company that specializes in delivering tailored solutions to meet the diverse needs of our ... ourselves as a trusted partner in the industry. We're looking forCustomer Service Representativesto join our team and provideinbound support, help desk assistance,… more
    Mass Markets (07/15/25)
    - Related Jobs
  • Work at Home Customer Service Agent…

    Mass Markets (TX)
    POSITION OVERVIEW MCI is a leading Business Process Outsourcing ( BPO ) company that specializes in delivering tailored solutions to meet the diverse needs of our ... as a trusted partner in the industry. This position supports customer service , technical support, and customer sales interactions. This role requires you to… more
    Mass Markets (08/28/25)
    - Related Jobs
  • 4X10 Customer Service Representative…

    Mass Markets (Killeen, TX)
    POSITION OVERVIEW CI is a leading Business Process Outsourcing ( BPO ) company that specializes in delivering tailored solutions to meet the diverse needs of our ... for helping customers and driving results? We're looking for Customer Service Representatives to support outbound sales campaigns for top-tier commercial clients… more
    Mass Markets (07/18/25)
    - Related Jobs
  • Tax Customer Service Representative II…

    Mass Markets (Killeen, TX)
    POSITION OVERVIEW MCI is a leading Business Process Outsourcing ( BPO ) company that specializes in delivering tailored solutions to meet the diverse needs of our ... + Collaborate with team members and share knowledge to continuously improve service quality. + Identify opportunities to educate clients on tax-saving strategies and… more
    Mass Markets (07/02/25)
    - Related Jobs
  • Director of Operations

    Mass Markets (TX)
    POSITION OVERVIEW MCI is a leading Business Process Outsourcing ( BPO ) company that specializes in delivering tailored solutions to meet the diverse needs of our ... of Operationsto oversee and enhance client relationships, operational efficiency, and service delivery within our organization. The ideal candidate will be a… more
    Mass Markets (06/13/25)
    - Related Jobs
  • Contact Center Manager

    Mass Markets (Killeen, TX)
    POSITION OVERVIEW MCI is a leading Business Process Outsourcing ( BPO ) company that specializes in delivering tailored solutions to meet the diverse needs of our ... and results-oriented Contact Center Manager to oversee the daily operations of our BPO contact center. This leadership role is responsible for ensuring service more
    Mass Markets (06/04/25)
    - Related Jobs
  • Contact Center Operations Supervisor

    Mass Markets (Killeen, TX)
    POSITION OVERVIEW MCI is a leading Business Process Outsourcing ( BPO ) company that specializes in delivering tailored solutions to meet the diverse needs of our ... to lead a team of agents in a dynamic BPO environment. You will be responsible for managing day-to-day...responsible for managing day-to-day operations, driving performance, and ensuring service excellence across client campaigns. If you thrive in… more
    Mass Markets (06/04/25)
    - Related Jobs
  • Senior Business Development Specialist

    Mass Markets (TX)
    …manage key corporate relationships, and close high-value business accounts across IT and BPO services . This role is ideal for a goal-oriented, expert ... experience. + 12+ years of successful sales and leadership experience in IT, BPO services , consulting, or software solutions. + Proven success in selling… more
    Mass Markets (08/09/25)
    - Related Jobs
  • Contact Center Trainer

    Mass Markets (Killeen, TX)
    POSITION OVERVIEW MCI is a leading Business Process Outsourcing ( BPO ) company that specializes in delivering tailored solutions to meet the diverse needs of our ... prepare reports for internal and client stakeholders. + Stay current with BPO trends and best practices to continuously improve training delivery. CANDIDATE… more
    Mass Markets (06/04/25)
    - Related Jobs