• Contact Center Representative I (Entry-Level)

    Mass Markets (Killeen, TX)
    POSITION OVERVIEW MCI is a leading Business Process Outsourcing ( BPO ) company that specializes in delivering tailored solutions to meet the diverse needs of our ... to support a variety of inbound and outbound customer service and sales campaigns for a diverse range of...concerns, and identifying opportunities to introduce new products and services . This is a great opportunity for individuals with… more
    Mass Markets (06/26/25)
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  • Sales Specialist

    Mass Markets (TX)
    POSITION OVERVIEW MCI is a leading Business Process Outsourcing ( BPO ) company that specializes in delivering tailored solutions to meet the diverse needs of our ... skills, and have a passion for providing exceptional customer service , we want to hear from you! This role...with business process outsourcing, staff augmentation, contact center customer services , and IT Services needs by providing… more
    Mass Markets (08/28/25)
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  • Temporary Hurricane Contact Center Agent

    Mass Markets (TX)
    POSITION OVERVIEW MCI is a leading Business Process Outsourcing ( BPO ) company that specializes in delivering tailored solutions to meet the diverse needs of our ... exceptional solutions to simple requests. You will apply the latest customer service techniques and learn our account management systems while helping improve the… more
    Mass Markets (08/23/25)
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  • Call Center Operations Manager

    Mass Markets (Killeen, TX)
    POSITION OVERVIEW MCI is a leading Business Process Outsourcing ( BPO ) company that specializes in delivering tailored solutions to meet the diverse needs of our ... supervisors overseeing inbound and outbound operations. + Coach supervisors on customer service best practices and operational excellence. + Monitor and manage KPIs,… more
    Mass Markets (07/11/25)
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  • Real Time Analyst

    Mass Markets (TX)
    POSITION OVERVIEW MCI is a leading Business Process Outsourcing ( BPO ) company that specializes in delivering tailored solutions to meet the diverse needs of our ... and the ability to make quick decisions to maintain service level objectives. To be considered for this role,...with business process outsourcing, staff augmentation, contact center customer services , and IT Services needs by providing… more
    Mass Markets (06/13/25)
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  • Spanish Bilingual Sales Representative

    Mass Markets (Killeen, TX)
    POSITION OVERVIEW MCI is a leading Business Process Outsourcing ( BPO ) company that specializes in delivering tailored solutions to meet the diverse needs of our ... with Spanish- and English-speaking customers to promote products and services , resolve inquiries, and build lasting relationships. If you're...fluent in both languages and passionate about sales and service , we want to hear from you! To be… more
    Mass Markets (08/28/25)
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  • Customer Account Rep | 4X10 Shift | Full-Time (4…

    Mass Markets (Dallas, TX)
    POSITION OVERVIEW MCI is a leading Business Process Outsourcing ( BPO ) company that specializes in delivering tailored solutions to meet the diverse needs of our ... connect with business and residential customers via phone, resolve service concerns, retain accounts, and upsell new products and... concerns, retain accounts, and upsell new products and services . If you thrive in a fast-paced environment and… more
    Mass Markets (07/19/25)
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  • Call Center Representative | 4X10 Shift…

    Mass Markets (Killeen, TX)
    POSITION OVERVIEW MCI is a leading Business Process Outsourcing ( BPO ) company that specializes in delivering tailored solutions to meet the diverse needs of our ... and business customers, resolve issues, retain accounts, and upsell products and services all while building valuable career experience in a fast-paced, supportive… more
    Mass Markets (07/19/25)
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  • Inbound Helpdesk Representative

    Mass Markets (Killeen, TX)
    POSITION OVERVIEW MCI is a leading Business Process Outsourcing ( BPO ) company that specializes in delivering tailored solutions to meet the diverse needs of our ... Help Desk Representatives to join our team in supporting inbound customer service , technical support, and back-office operations for both commercial and public… more
    Mass Markets (07/04/25)
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  • Call Center Representative (Flexible Schedule)

    Mass Markets (Killeen, TX)
    POSITION OVERVIEW MCI is a leading Business Process Outsourcing ( BPO ) company that specializes in delivering tailored solutions to meet the diverse needs of our ... the sales process, helping them discover new products and services while delivering exceptional support. This is a great...This is a great opportunity to develop your customer service and sales skills in a dynamic, fast-paced environment.… more
    Mass Markets (06/26/25)
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