- The Hertz Corporation (Albany, NY)
- We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience-where customer ... loyalty, brand reputation, and operational excellence converge. In this role,...is $100K, commensurate with experience. **What You'll Do:** + Lead initiatives to create best-in-class experiences across high-volume, high-friction… more
- Centene Corporation (Queens, NY)
- …responsible for developing and overseeing multichannel initiatives that help our brand connect with key stakeholders across different journeys and touchpoints. This ... and mentor a high-performing team in a dynamic and cross-functional environment. + Lead the creation of new initiatives to support the success of long-term digital… more
- TD Bank (New York, NY)
- …to make a tangible impact - both in day-to-day operations and in the design of a future-focused compliance program. This not just about implementing a new program ... in your approach. You will manage day-to-day operations while also helping design and implement a forward-thinking compliance program for the future. Beyond… more
- M&T Bank (Buffalo, NY)
- … Lead process improvement initiatives including process mapping, process design , and implementation of new processes driving efficiency and improvement in ... of initiatives. Works closely with the senior managers within the Bank to lead critical projects related to supporting strategic objectives of the Bank, improving… more
- Prestige Employee Administrators (Melville, NY)
- …implementing strategies to enhance current and future campaigns. Responsibilities: + Design , execute, and optimize email marketing campaigns using Salesforce Account ... or other Salesforce automation tools. + Develop targeted email workflows, lead nurturing campaigns, and automated drip marketing strategies. + Create high-quality,… more
- IQVIA (New York, NY)
- …in a fast-paced, client-centric environment. **Key Responsibilities** **Leadership & Organizational Design ** + Lead and evolve a high-performing account ... country where the job is located. IQVIA Digital powers exceptional brand experiences, delivering innovative solutions based on a customer-first, insights-driven, and… more
- Under Armour, Inc. (Albany, NY)
- …Armour, you will work closely with business and Global Technology leaders and will lead the design , development, and implementation of new solutions within the ... Responsible for Marketing and Consumer Engagement:** + Leads teams in the design , development, implementation, and support of Email Marketing, Mobile Push, SMS (all… more
- Google (New York, NY)
- …create innovative experiences across all of Google's products, leveraging your passion for brand , craft, and design quality. In Google Search, we're reimagining ... an applied research setting, or similar. + 3 years of experience leading design projects and managing people or teams. **Preferred qualifications:** + Master's or… more
- Capgemini (New York, NY)
- …world. **Location - Charlotte, NC / New York, NY** **Key Responsibilities** * Lead architecture and design of CRM and customer engagement solutions across ... and modern API-driven architectures (REST, GraphQL). * Govern CRM design patterns, integration blueprints, and non-functional requirements (NFRs) across domains.… more
- Meta (New York, NY)
- …measurement solutions. 5. Driving a Culture of Experimentation and Performance Improvement: Lead the adoption of experimental design techniques and open-source ... pipeline automation, dashboard creation, and scalable analytics tools 20. 4. Experimental design methods, including A/B testing, Conversion Lift, Brand Lift, and… more