- Meta (Burlingame, CA)
- …of contractors and vendors working on the AV-VC systems, including signing-off on break - fix repairs, upgrades, or new build installations. 9. Ensure the quality ... and consistency of videoconferencing service in the region. 10. Observe and comply with company policies and procedures in compliance with organizational aims and objectives. 11. Utilize the trouble-ticket system to manage, track, and resolve assigned tickets.… more
- Amgen (South San Francisco, CA)
- …liaison, responding to and resolving end-user requests, system issues, and break / fix incidents. + Cross-Functional Collaboration: Work directly with business ... users, Technology teams, and Amgen's shared infrastructure team (systems, network, and database architects) to provide behind-the-scenes technical solutions. + Project Management: Manage and participate in multiple Technology projects, ensuring alignment with… more
- V2X (El Segundo, CA)
- …all network devices. + Oversee monitoring of network assets per SLAs. + Supervises break / fix and maintenance activities. + Ensures the maintenance of multiple ... network enclaves, consisting primarily of Cisco routers, switches, and firewalls with support for other vendor products. + Has a fundamental understanding of network engineering concepts and adapts to emerging technologies as they are introduced to the… more
- V2X (El Segundo, CA)
- …for all network devices. + Oversee monitoring of network assets per SLAs. + Performs break / fix and maintenance activities. + Deals with more complex network ... issues, requiring a deeper understanding of the support IT infrastructure. + Monitors network dashboards, analyzing problems, troubleshooting escalated incidents, coordinating, and reporting all operational information concerning the enterprise network… more
- V2X (El Segundo, CA)
- …all network devices. + Oversee monitoring of network assets per SLAs. + Performs break / fix and maintenance activities. + Monitors network dashboards, analyzing ... problems, troubleshooting escalated incidents, coordinating, and reporting all operational information concerning the enterprise network infrastructure. + Provides subject matter expertise for LAN, WAN, firewalls, and other network technologies. + Investigates… more
- NVIDIA (Santa Clara, CA)
- …to this platform to build end-to-end automation of datacenter operations, break / fix , and lifecycle management for large-scale Machine Learning systems. ... + Implement monitoring and health management capabilities that enable industry-leading reliability, availability, and scalability of GPU assets. You will be harnessing multiple data streams, ranging from GPU hardware diagnostics to cluster and network… more
- Danaher Corporation (Brea, CA)
- …balance/schedule work among multiple business stakeholder teams + Understanding of break - fix customer support scenarios, awareness of change management ... terminology, and ability to translate common business requirements to existing software features + Strong interpersonal, organizational and communication skills, with the ability to communicate technical concepts to non-technical audiences + Bachelor's degree… more
- Virtual Service Operations (Goleta, CA)
- …great clients and have responsibilities in Desktop Support such as: + Provide Workstation Software Break Fix support + IMAC - PC Install, Moves, Adds and Changes ... + Image Loads + Asset Recovery + Asset tagging + Printer Support + Client Center (Tech Bar) Support + IT Service Management Updates + Other Client Support duties needed to maintain Workstation operations and customer satisfaction may be assigned… more
- NTT America, Inc. (Los Angeles, CA)
- …various managed client services for a strategic customer. These services include: IMAC, Break Fix , Desk Side Support, etc. This role combines strong technical ... skills with an emphasis on delivery high level of customer service. _**This role requires working onsite daily at our client's facility and requires employee to be fully vaccinated (flu and COVID) on or before start date, to the extent required by applicable… more
- BD (Becton, Dickinson and Company) (Milpitas, CA)
- …programs, or processes. + SAP/Technology Super User with expertise in Break / Fix , Diagnosis & Troubleshoot, and improving organization capabilities through ... training, education, and communications to demonstrate our technology investments. **About you** To succeed in this role, you need to have solid business understanding, proven stakeholder management abilities, and advanced project management experience. You… more