- Oracle (Columbus, OH)
- …provide feedback. Participate in operational rotations as either secondary or shadow. Provide break - fix support for events. Triage event tickets and remediate or ... escalate as needed. Support root cause analysis as required. Leverage existing tooling and automation to execute critical tasks, such as device upgrades. Will be required to develop scripts to automate routine manual tasks at a team level. Disclaimer:… more
- Oracle (Columbus, OH)
- …+ Participate in operational rotations as either primary or secondary. + Provide break - fix support for events following runbooks. Serve as the escalation point ... for event remediation. Participate post-event root cause analysis. + Frequently develop scripts to automate routine tasks for team and business units. + Coordinate with networking automation services for the development and integration of support tooling. +… more
- Oracle (Columbus, OH)
- …rollouts + Participate in operational rotations as either primary or secondary. Provide break - fix support for events and serve as escalation point for ... remediation; participate in post-event root cause analysis. + Mentor and develop the next generation of network engineers, providing technical leadership, guidance, and support across the organization. + Act as middle-point between network engineering and… more
- Oracle (Columbus, OH)
- …Serves at Tier2 or specialized escalation point for network events and provides break - fix support for large-scale events. Serves as principle point of contact ... for driving systematic resolution of complex network issues. Act as SME for root cause analysis efforts. Frequently develops scripts to automate non-traditional, complex tasks for business unit. May serve as a technical lead on network automation design and… more
- Oracle (Columbus, OH)
- …including power off, removal of cabling, removal of rack components. + Hardware Break / Fix replacement of FRUs + Troubleshooting and resolve Telco Connectivity ... issues + Troubleshoot & Replace Network Switch equipment + You will communicate within a ticketing environment that is used and supervised by multiple internal Oracle Cloud service owners and teams. + Documentation of activities and build/modify SOPs +… more
- Oracle (Columbus, OH)
- …+ Participate in operational rotations as either primary or secondary. + Provide break - fix support for events. Serve as the escalation point for event ... remediation. Lead post-event root cause analysis. + Frequently develops scripts to automate routine tasks for team and business units. + Coordinate with networking automation services for the development and integration of support tooling. + Coordinate with… more
- Oracle (Columbus, OH)
- …features. Participate in operational rotations as either primary or secondary. Provide break - fix support for events. Serve as escalation point for event ... remediation. Lead post-event root cause analysis. Coordinate with networking automation services for the development and integration of support tooling. Frequently develops scripts to automate routine tasks for team and business unit. Serves as SME on software… more
- Oracle (Columbus, OH)
- …and continuous improvement. + Serve as SME in operational rotations; provide break - fix support, lead escalations, and drive rigorous post-incident RCA and ... corrective actions. + Engage with strategic customers and field teams to capture requirements, shape roadmaps, and align integration standards with OCI services. + Author high-quality design docs, runbooks, and standards; lead design reviews and readiness… more
- Oracle (Columbus, OH)
- …7/24 mission critical environment * Installation, Field Change Orders and Hardware break / fix activity * Responsible for ensuring timely delivery of ... services/tasks to meet milestones and customer KPI's * Interacting across functional areas and teams (Engineering, Build, Site Selection, Business Operations, etc. * Reacting to and managing incidents, driving resolution and after action analysis * Capacity… more
- Oracle (Columbus, OH)
- …RESPONSIBILITIES: NOC Operations - Fault handling on incident tickets. provide break - fix support and escalation for event remediation, including leading ... root cause analysis (RCA) efforts - Work closely with shift lead to ensure tickets are handled in a timely manner - Using existing procedures and tooling, develop and safely complete network changes - Possess analytical skills in resolving network issues with… more