- Oracle (Columbus, OH)
- …Serves at Tier2 or specialized escalation point for network events and provides break - fix support for large-scale events. Serves as principle point of contact ... for driving systematic resolution of complex network issues. Act as SME for root cause analysis efforts. Frequently develops scripts to automate non-traditional, complex tasks for business unit. May serve as a technical lead on network automation design and… more
- Oracle (Columbus, OH)
- …onboard and train junior engineers Participate in operational rotations providing break - fix support Identifying actionable incidents using monitoring systems, ... strong analytical problem-solving skills to mitigate network events/incidents, and following up on routine root cause analysis (RCA), coordinating with support teams and vendors Provide on-call support services as needed, job duties are varied and complex,… more
- Oracle (Columbus, OH)
- …deliverables. + Participate in operational rotations as either primary or secondary. Provide break - fix support for events and serve as escalation point for ... remediation; participate in post-event root cause analysis. + Collaborate with network vendor technical account team and internal Quality Assurance team to drive bug resolution and assist in the qualification of new firmware and/or operating systems. May… more
- Cayuse Holdings (Columbus, OH)
- …and coordinate day-to-day system administration functions such as mainframe configuration, break / fix system support, and base user account creation/support. This ... position will collaborate closely with technical teams to plan, implement, and support complex system environments, ensuring seamless integration of hardware, software, and network components. Additionally, you will lead efforts to implement system security… more
- Oracle (Columbus, OH)
- …roadmap and features with Oracle's new release cycles, business enhancements and production break - fix solutions. + Lead and oversee end to end SDLC process ... from requirement intake, design, build, testing and deployment during the run/maintain phase. + Work closely with Oracle and Customer management - Portfolio Manager and the roles within the pods (eg, Business Analyst, Integration Specialist, QA, etc.) and… more
- Deloitte (Cleveland, OH)
- …, work command center shifts to investigate during go-live , document, and resolve break - fix tickets. + Conduct and document root cause analysis. + Complete any ... assigned system maintenance. The Team AI & Engineering leverages cutting-edge engineering capabilities to build, deploy, and operate integrated/verticalized sector solutions in software, data, AI, network, and hybrid cloud infrastructure. These solutions are… more
- American Electric Power (Columbus, OH)
- …and future problem prevention + Provide support for less experienced team members working break / fix tickets and review their work as needed + Participate in ... Disaster Recovery exercises on a bi-annual basis + Primary assignment will be CICS, but other technical areas will be assigned to maintain AEP's mainframe environment. Especially important will be inputs into the mainframe such as MQ Series and Shadow… more
- Deloitte (Columbus, OH)
- …+ Work command center shifts to investigate during go-live; document and resolve break - fix tickets. + Complete any assigned system maintenance. + Lead meetings ... as needed, prioritize tasks, resolve conflicts and manage a project plan. Meet application deliverables, project timelines, and delivery weekly status reporting + Builds rapport and always promotes teamwork by maintaining a professional and positive attitude,… more
- Philips (Cincinnati, OH)
- …suit the environment based on customer requirements, support the transition from a break fix operating model to a customer solutions focused operating model. ... Drive continuous improvement of implementation methodology and service offerings; actively support to implement service strategies to achieve customer loyalty. + Actively participate as a member of the regional work team, collaborating with a diverse team of… more
- TEKsystems (Tipp City, OH)
- …both production line and office environments. Responsibilities include troubleshooting and break / fix support for end-user devices, network equipment, servers, ... and industrial printers. You will manage hardware inventory and e-waste, support Windows 10 systems, and assist with mobile devices and workstation PCs. Occasional tasks include re-imaging computers, resetting wireless access points, and climbing ladders up to… more