- Wright-Patt Credit Union Inc. (Beavercreek, OH)
- …remain upgraded to supported versions. Maintain and execute on a backlog of break / fix items for applications to ensure timely remediation and continuously ensure ... quality in production. Engage on escalated production issues during the incident management process to remediate issues as well as follow up through problem management tickets to ensure future improvement. Ensure proper telemetry and monitoring is available… more
- CVS Health (Columbus, OH)
- …+ Supporting Third Party Automation and IT partners with business prioritization, break - fix capture, and planning goals. + Documenting current-state processes, ... workflows, and pain points to support improvement planning and future-state design. + Communicating effectively with peers, clients, business partners, and senior leadership through presentations, meetings, and written materials. + Maintaining visibility into… more
- Valvoline (Columbus, OH)
- …work order tasks, company/manufacturer's recommendations, and industry standards. + Completing break / fix work order assignments within specified service level ... time frames in compliance with company specifications, manufacturer's recommendations, and industry standards. + Completing and/or providing assistance on special projects as assigned and in compliance with company standards. + Assisting other Maintenance… more
- Deloitte (Dayton, OH)
- …+ Work command center shifts to investigate during go-live, document, and resolve break - fix tickets. + Conduct and document root cause analysis. Complete any ... assigned system maintenance. + Deeply experienced Epic analyst to work implementation, build and strong experience with SDLC for Epic. + Communicate regularly with Engagement Managers (Directors), project team members, and representatives from various… more
- Deloitte (Cincinnati, OH)
- …+ Work command center shifts to investigate during go-live, document, and resolve break - fix tickets. + Conduct and document root cause analysis and complete ... any assigned system maintenance. + Assist in low level design, operational discussions, build, test, and migrate Epic build, provide go-live support following migration of new build. + Communicate regularly with Engagement Managers (Directors), project team… more
- Deloitte (Cleveland, OH)
- …module, work command center shifts to investigate during go-live, document, and resolve break - fix tickets. + Conduct and document root cause analysis. + Complete ... any assigned system maintenance. + Communicate regularly with Engagement Managers (Directors), project team members, and representatives from various functional and / or technical teams, including escalating any matters that require additional attention and… more
- Wright-Patt Credit Union Inc. (Beavercreek, OH)
- …remain upgraded to supported versions. Maintain and execute on a backlog of break / fix items for applications to ensure timely remediation and continuously ensure ... quality in production. Engage on escalated production issues during the incident management process to remediate issues as well as follow up through problem management tickets to ensure future improvement. Ensure proper telemetry and monitoring is available… more
- Wright-Patt Credit Union Inc. (Beavercreek, OH)
- …remain upgraded to supported versions. Maintains and executes on a backlog of break / fix items for applications to continuously ensure quality in production. ... Engages on escalated production issues during the incident management process to remediate issues as well as follow up through problem management tickets to ensure future improvement. Ensures proper telemetry and monitoring is available for support groups to… more
- Deloitte (Columbus, OH)
- …work command center shifts to investigate during go-live , document, and resolve break - fix tickets. Conduct and document root cause analysis. Complete any ... assigned system maintenance. + Responsible for Epic software analysis, design, configuration, testing, and implementation as well as application support and issue resolution + Interacts with Operational and IT personnel in identifying, evaluating and… more
- Deloitte (Cincinnati, OH)
- …Epic work command center shifts to investigate during go-live. Document and resolve break - fix tickets. Conduct and document root cause analysis. Complete any ... assigned system maintenance. + Communicate regularly with Engagement Managers (Directors), project team members, and representatives from various functional and / or technical teams, including escalating any matters that require additional attention and… more