- Xerox (Dallas, TX)
- …onsite resource is out, Xerox will have a backup resource to manage the break / fix and supply responsibilities. **With Our Technology, Build Your Future at Xerox. ... time from request + Response time for critical devices + First time fix rate + Resolution time + Downtime documentation of technologist including trends quarter… more
- Amazon (Austin, TX)
- …Amazon to enable new features, improve performance and uptime, and resolve critical break / fix issue. Our mission is to deliver reliable, secure payment solutions ... operations. - Detect trends and define proactive solutions before problems occur. - Break down complex problems into actionable solutions that can be worked in… more
- Deloitte (Houston, TX)
- …build prior to go-live, work command center shifts to investigate, document, and resolve break - fix tickets. + Lead a team and manages application enhancements, ... break -fixes, standard applications changes and maintenance activities + Lead team meetings to discuss team and project related activities, work tasks, and issues +… more
- Deloitte (Austin, TX)
- …prior to go-live, work command center shifts to investigate, document, and resolve break - fix tickets. + Conduct and document root cause analysis. + Complete ... critical support. + Work with team and manages application enhancements, break -fixes, standard applications changes and maintenance activities + Interacts with… more
- Deloitte (Westlake, TX)
- …build prior to go-live, work command center shifts to investigate, document, and resolve break - fix tickets. + Lead a team and manages application enhancements, ... break -fixes, standard applications changes and maintenance activities + Lead team meetings to discuss team and project related activities, work tasks, and issues +… more
- Oracle (San Antonio, TX)
- …7/24 mission critical environments Installation, Field Change Orders and Hardware Break / Fix activity Responsible for ensuring timely delivery of services/tasks ... to meet milestones and customer KPI's Interacting across functional areas and teams (Engineering, Build, Site Selection, Business Operations, etc) Reacting to and managing incidents, driving resolution and after-action analysis Capacity expansion at all scales… more
- Oracle (Abilene, TX)
- …in a 24/7 environment + Managing installation, Field Change Orders, and hardware break / fix activities for multiple data center locations in a 24/7 environment. ... + Responsible for ensuring timely delivery of services/tasks to meet project milestones. + Working with project managers to guide their actions and provide 'on-the-ground' advice / support. + Ensuring the quality benchmark is upheld for new sites / regions /… more
- TEKsystems (Fort Worth, TX)
- …industry with opportunities to receive a permanent offer! Summary: + Responsible for the break - fix of GPUs, servers, network, and cabling, as well as ticket ... management (ITSM). + Run/Label/Stage Power & Networking Cables DBD removal only (does not perform any scanning) + Follows procedures for preparing, installing, performing diagnostics, troubleshooting, replacing, and/or decommissioning equipment with guidance… more
- Oracle (Austin, TX)
- …roadmap and features with Oracle's new release cycles, business enhancements and production break - fix solutions. + Lead and oversee end to end SDLC process ... from requirement intake, design, build, testing and deployment. + Works closely with management - Portfolio Manager and the roles within the pods (eg, Business Analyst, Integration Specialist, QA, etc.) and contribute to strategic planning, direction, and goal… more
- Oracle (Abilene, TX)
- …line usage preferred). + Hardware repair, diagnostics, and troubleshooting ( break / fix expertise). + Networking fundamentals (DNS, TCP/IP, troubleshooting). ... + Understanding of IT hardware concepts (RAID, SAN, x86, SCSI, FC, Ethernet, remote management like iLO). + Base operating system installation and configuration. + Familiarity with core OS services (SSH, Telnet, RDP, FTP, NFS, DNS, DHCP, Serial).… more
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