- Oracle (Abilene, TX)
- …and train junior engineers + Participate in operational rotations providing break - fix support + Identifying actionable incidents using monitoring systems, ... strong analytical problem-solving skills to mitigate network events/incidents, and following up on routine root cause analysis (RCA), coordinating with support teams and vendors + Provide on-call support services as needed, job duties are varied and complex,… more
- Oracle (Austin, TX)
- …Serves at Tier2 or specialized escalation point for network events and provides break - fix support for large-scale events. Serves as principle point of contact ... for driving systematic resolution of complex network issues. Act as SME for root cause analysis efforts. Frequently develops scripts to automate non-traditional, complex tasks for business unit. May serve as a technical lead on network automation design and… more
- Oracle (Austin, TX)
- …deliverables. + Participate in operational rotations as either primary or secondary. Provide break - fix support for events and serve as escalation point for ... remediation; participate in post-event root cause analysis. + Collaborate with network vendor technical account team and internal Quality Assurance team to drive bug resolution and assist in the qualification of new firmware and/or operating systems. May… more
- Oracle (Austin, TX)
- …features. Participate in operational rotations as either primary or secondary. Provide break - fix support for events. Serve as escalation point for event ... remediation. Lead post-event root cause analysis. Coordinate with networking automation services for the development and integration of support tooling. Frequently develops scripts to automate routine tasks for team and business unit. Serves as SME on software… more
- Oracle (Austin, TX)
- …RESPONSIBILITIES: NOC Operations - Fault handling on incident tickets. provide break - fix support and escalation for event remediation, including leading ... root cause analysis (RCA) efforts - Work closely with shift lead to ensure tickets are handled in a timely manner - Using existing procedures and tooling, develop and safely complete network changes - Possess analytical skills in resolving network issues with… more
- Oracle (Austin, TX)
- …roadmap and features with Oracle's new release cycles, business enhancements and production break - fix solutions. + Lead and oversee end to end SDLC process ... from requirement intake, design, build, testing and deployment. + Works closely with management - Portfolio Manager and the roles within the pods (eg, Business Analyst, Integration Specialist, QA, etc.) and contribute to strategic planning, direction, and goal… more
- Oracle (Austin, TX)
- …provide feedback. Participate in operational rotations as either secondary or shadow. Provide break - fix support for events. Triage event tickets and remediate or ... escalate as needed. Support root cause analysis as required. Leverage existing tooling and automation to execute critical tasks, such as device upgrades. Will be required to develop scripts to automate routine manual tasks at a team level. Disclaimer:… more
- Cayuse Holdings (Austin, TX)
- …and coordinate day-to-day system administration functions such as mainframe configuration, break / fix system support, and base user account creation/support. This ... position will collaborate closely with technical teams to plan, implement, and support complex system environments, ensuring seamless integration of hardware, software, and network components. Additionally, you will lead efforts to implement system security… more
- TEKsystems (Plano, TX)
- …On-Site) Responsible for being the escalation point-of-contact for all high level break / fix and maintenance issues or events. Provides subject matter expertise ... in SDWAN MPLS Cloud and Security and works closely with the network engineering teams supporting the global network. Performs a variety of highly complex analytical duties in the planning development testing and evaluation of Comcast's network. Responds to… more
- Oracle (Austin, TX)
- …+ Participate in operational rotations as either primary or secondary. + Provide break - fix support for events. Serve as the escalation point for event ... remediation. Lead post-event root cause analysis. + Frequently develops scripts to automate routine tasks for team and business units. + Coordinate with networking automation services for the development and integration of support tooling. + Coordinate with… more
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