- Virtual Service Operations (Plano, TX)
- …great clients and have responsibilities in Desktop Support such as: + Provide Workstation Software Break Fix support + IMAC - PC Install, Moves, Adds and Changes ... + Image Loads + Asset Recovery + Asset tagging + Printer Support + Client Center (Tech Bar) Support + IT Service Management Updates + Other Client Support duties needed to maintain Workstation operations and customer satisfaction may be assigned… more
- Deloitte (San Antonio, TX)
- …+ Work command center shifts to investigate during go-live; document and resolve break - fix tickets. + Complete any assigned system maintenance. + Lead meetings ... as needed, prioritize tasks, resolve conflicts and manage a project plan. Meet application deliverables, project timelines, and delivery weekly status reporting + Builds rapport and always promotes teamwork by maintaining a professional and positive attitude,… more
- Netsync Network Solutions (Dallas, TX)
- …existing processes and procedures. + Upkeep of work area. + Assist with break - fix and administrative tasks. + Continued technical education. + Attend and ... contribute to team meetings. + Other responsibilities as assigned by management. Skills and Experience: + Some IT industry experience and or education in network and/or end user support. + Proficient with Microsoft Office Applications. + Strong attention to… more
- TEKsystems (Dallas, TX)
- …printers, mobile devices. + 5+ years O365 support experience + Hands-on break / fix experience. Must be comfortable supporting users both face-to-face and ... remotely (VPN) + **Personality and customer service are critical, prior experience supporting executives preferred** Job Description + Provide Level 2 End User Support (30%) + Monitor and respond promptly to support tickets in the queue(s). + Document Service… more
- Robert Half Technology (Austin, TX)
- …basic support and troubleshooting, including password resets, printer configurations, break / fix instructions, website content updates, creating accounts, and ... configuring hardware. + Ensure all support calls, emails, and tickets are properly documented in the tracking system, escalating issues as appropriate. + Analyze, troubleshoot, provide recommendations, and solve customer requests regarding IT items.… more
- US Tech Solutions (Austin, TX)
- …basic support and troubleshooting, including password resets, printer configurations, break / fix instructions, website content updates, creates accounts and ... configure hardware as part of on‐boarding process, supports audio and video equipment in conference rooms, and support for more complex issues where configuration solutions have already been documented. + Responsible for ensuring that all support calls/emails… more
- TEKsystems (Dallas, TX)
- …center. What You Bring: + 3+ years of hands-on data center experience ( break / fix , deployment, troubleshooting). + GPU deployment experience? That's a huge plus! ... + Mastery of hardware installation, cabling (Cat5, Cat6, fiber), and network troubleshooting. + Leadership chops and a drive to manage complex projects. + Stellar communication and documentation skills. + Flexibility for day or night shifts-and a readiness to… more
- CVS Health (Austin, TX)
- …+ Supporting Third Party Automation and IT partners with business prioritization, break - fix capture, and planning goals. + Documenting current-state processes, ... workflows, and pain points to support improvement planning and future-state design. + Communicating effectively with peers, clients, business partners, and senior leadership through presentations, meetings, and written materials. + Maintaining visibility into… more
- PennyMac (Carrollton, TX)
- …Pennymac's remote device security tools (CrowdStrike, Sophos) + Google suite usage, monitoring, break fix solutions + Pennymac's current AWS solutions Why You ... Should Join As one of the top mortgage lenders in the country, Pennymac has helped over 4 million lifetime homeowners achieve and sustain their aspirations of home. Our vision is to be the most trusted partner for home. Together, 4,000 Pennymac team members… more
- SpaceX (Bastrop, TX)
- …+ Manage work ticketing system to ensure correct staff and timely responses to break / fix requests + Manage third-party service providers to ensure services meet ... SpaceX standards and terms of contract + Partner with our construction team to develop, plan and execute site improvement projects in accordance with overall business objectives and strategy BASIC QUALIFICATIONS: + Bachelor's degree in an architecture,… more