- Deloitte (Mclean, VA)
- …prior to go-live, work command center shifts to investigate, document, and resolve break - fix tickets. + Conduct and document root cause analysis. + Complete ... critical support. + Work with team and manages application enhancements, break -fixes, standard applications changes and maintenance activities + Interacts with… more
- Deloitte (Rosslyn, VA)
- …build prior to go-live, work command center shifts to investigate, document, and resolve break - fix tickets. + Lead a team and manages application enhancements, ... break -fixes, standard applications changes and maintenance activities + Lead team meetings to discuss team and project related activities, work tasks, and issues +… more
- CACI International (Arlington, VA)
- …providing both remote and in-person support for new equipment installations and break / fix incidents. This candidate will support unclassified equipment, some of ... missions, build on our lengthy track record of business success, and find opportunities to break new ground - in your career and in our legacy. **Your potential is… more
- CACI International (Reston, VA)
- …S4 and GO.gov solution * Author change requests as needed for either break - fix or enhancements in a production environment, including documenting change ... missions, build on our lengthy track record of business success, and find opportunities to break new ground - in your career and in our legacy. **Your potential is… more
- Oracle (Richmond, VA)
- …+ Participate in operational rotations as either primary or secondary. + Provide break - fix support for events following runbooks. Serve as the escalation point ... for event remediation. Participate post-event root cause analysis. + Frequently develop scripts to automate routine tasks for team and business units. + Coordinate with networking automation services for the development and integration of support tooling. +… more
- Oracle (Richmond, VA)
- …features. Participate in operational rotations as either primary or secondary. Provide break - fix support for events. Serve as escalation point for event ... remediation. Lead post-event root cause analysis. Coordinate with networking automation services for the development and integration of support tooling. Frequently develops scripts to automate routine tasks for team and business unit. Serves as SME on software… more
- Oracle (Richmond, VA)
- …Serves at Tier 3 or specialized escalation point for network events and provides break - fix support for large-scale events. Serves as principle point of contact ... for driving systematic resolution of complex network issues and act as Subject Matter Expert for root cause analysis efforts. Frequently develops scripts to automate non-traditional, complex tasks for business unit. Able to carry out technical coaching… more
- Oracle (Richmond, VA)
- …rollouts - Participate in operational rotations as either primary or secondary. Provide break - fix support for events and serve as escalation point for ... remediation; participate in post-event root cause analysis - Mentor and develop the next generation of network engineers, providing technical leadership, guidance, and support across the organization - Act as middle-point between network engineering and… more
- Oracle (Richmond, VA)
- …RESPONSIBILITIES: NOC Operations - Fault handling on incident tickets. provide break - fix support and escalation for event remediation, including leading ... root cause analysis (RCA) efforts - Work closely with shift lead to ensure tickets are handled in a timely manner - Using existing procedures and tooling, develop and safely complete network changes - Possess analytical skills in resolving network issues with… more
- Oracle (Richmond, VA)
- …roadmap and features with Oracle's new release cycles, business enhancements and production break - fix solutions. + Lead and oversee end to end SDLC process ... from requirement intake, design, build, testing and deployment. + Works closely with management - Portfolio Manager and the roles within the pods (eg, Business Analyst, Integration Specialist, QA, etc.) and contribute to strategic planning, direction, and goal… more