- Oracle (Richmond, VA)
- …Serves at Tier2 or specialized escalation point for network events and provides break - fix support for large-scale events. Serves as principle point of contact ... for driving systematic resolution of complex network issues. Act as SME for root cause analysis efforts. Frequently develops scripts to automate non-traditional, complex tasks for business unit. May serve as a technical lead on network automation design and… more
- Steampunk (Mclean, VA)
- …and new functionality in SFDC application + Deliver support and solutions for break / fix issues + Communicate and collaborate with other technical resources and ... stakeholdersregardingstatus, technicalissuesand creative solutions + Perform Salesforce administration (create accounts / profiles, defining fields, updating layouts, reports, dashboards etc.) and development + Ability to support Salesforce.com configuration… more
- Oracle (Richmond, VA)
- …+ Participate in operational rotations as either primary or secondary. + Provide break - fix support for events. Serve as escalation point for event remediation. ... Lead post-event root cause analysis. + Coordinate with networking automation services for the development and integration of support tooling. + Frequently develops scripts to automate routine tasks for team and business unit. + Serves as SME on software… more
- Oracle (Richmond, VA)
- …They will mentor junior engineers, participate in operational rotations, and provide break - fix support and escalation for event remediation, including leading ... root cause analysis (RCA) efforts. The role includes collaborating with networking services to integrate support tooling and evolving business requirements. The role focuses on improving availability, latency, performance, efficiency, change management,… more
- Oracle (Richmond, VA)
- …+ Participate in operational rotations as either primary or secondary. + Provide break - fix support for events. Serve as the escalation point for event ... remediation. Lead post-event root cause analysis. + Frequently develops scripts to automate routine tasks for team and business units. + Coordinate with networking automation services for the development and integration of support tooling. + Coordinate with… more
- Oracle (Ashburn, VA)
- …in a 24/7 environment + Managing installation, Field Change Orders, and hardware break / fix activities for multiple data center locations in a 24/7 environment. ... + Responsible for ensuring timely delivery of services/tasks to meet project milestones. + Working with project managers to guide their actions and provide 'on-the-ground' advice / support. + Ensuring the quality benchmark is upheld for new sites / regions /… more
- Oracle (Richmond, VA)
- …onboard and train junior engineers Participate in operational rotations providing break - fix support Identifying actionable incidents using monitoring systems, ... strong analytical problem-solving skills to mitigate network events/incidents, and following up on routine root cause analysis (RCA), coordinating with support teams and vendors Provide on-call support services as needed, job duties are varied and complex,… more
- TEKsystems (Ashburn, VA)
- …Must be open to relocating to the Wisconsin area! Summary: + Responsible for the break - fix of GPUs, servers, network, and cabling, as well as ticket management ... (ITSM). + Run/Label/Stage Power & Networking Cables DBD removal only (does not perform any scanning) + Follows procedures for preparing, installing, performing diagnostics, troubleshooting, replacing, and/or decommissioning equipment with guidance from… more
- DXC Technology (Ashburn, VA)
- …**Primary Responsibilities** + Provide field support (5+ years preferred), including break / fix , hardware installation, and general hands-on IT assistance. + ... Manage and update SNOW (ServiceNow) tickets and asset records. + Perform networking troubleshooting, including: + Crash carts and console connections + ILO/remote access tools (eg, iLO, Putty) + Wired and wireless network connectivity + Switch, router,… more
- Oracle (Richmond, VA)
- …deliverables. + Participate in operational rotations as either primary or secondary. Provide break - fix support for events and serve as escalation point for ... remediation; participate in post-event root cause analysis. + Collaborate with network vendor technical account team and internal Quality Assurance team to drive bug resolution and assist in the qualification of new firmware and/or operating systems. May… more