- William C Brown Inc (Springfield, VA)
- …Utilization of a ServiceNow based ticketing database to track, update and resolve break / fix incident tickets and in fulfilling new requests submitted and tracked ... as Demands and RITMs Identify and execute process improvements and other enhancements that improve operational efficiency. Position Requirements WHAT YOU'LL NEED TO SUCCEED: Basic Qualifications: TS/SCI Clearance w/ ability to obtain a Poly Knowledge in one or… more
- Steampunk (Mclean, VA)
- …implementing improvements and new integrations + Deliver support and solutions for break / fix issues + Communicate and collaborate with other technical resources ... and stakeholders regarding status, technical issues, and creative solutions + Handle numerous priorities using proven project management methodologies and sound development practices to ensure the quality delivery of enterprise solutions + Interface with… more
- Steampunk (Mclean, VA)
- …and new functionality in SFDC application + Deliver support and solutions for break / fix issues + Communicate and collaborate with other technical resources and ... stakeholdersregardingstatus, technicalissuesand creative solutions + Perform Salesforce administration (create accounts / profiles, defining fields, updating layouts, reports, dashboards etc.) and development + Ability to support Salesforce.com configuration… more
- Steampunk (Mclean, VA)
- …and new functionality in SFDC application + Deliver support and solutions for break / fix issues + Communicate and collaborate with other technical resources and ... stakeholders regarding status, technical issues and creative solutions + Perform Salesforce administration (create accounts / profiles, defining fields, updating layouts, reports, dashboards etc.) and development + Ability to support Salesforce configuration… more
- KeenLogic (Alexandria, VA)
- …and client customers with training (How do I do ) and issues ( break / fix /performance issues) for these applications. Assist clients to resolve complex technical ... problems with account /applications. Log, track, and follow-up with clients to ensure inquiries were resolved through Siebel ticketing. Qualifications: + Bachelors and 3 years' experience + Associates and 7 years' experience + High School and 9 years'… more
- SAIC (Mclean, VA)
- …where you will coordinate with other NOC and operational staff to address break fix , minor configuration update, schedule add moves and changes, technology ... upgrades, and installs for network routers and switches. As an experienced Network team members, you will be expected to coordinate ticket acceptance and resolutions. You will support the development of technical resolution reports for critical outages in the… more
- Insight Global (Boydton, VA)
- …We are seeking candidates with a background in logistics, warehousing, IT Support, Cabling, Break Fix , Rack & Stack to join! Candidates must have knowledge of ... Microsoft office suite and a team first mentality. pay is 17-21/hr We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone… more
- Microsoft Corporation (Boydton, VA)
- …+ Completes required training aligned to job focus areas and workloads (ie, Break fix , Deployment, Simple Change, Decommission, IT Critical Environment) in a ... timely manner per direct-line management assignment(s). Observes more experienced technicians to gain hands-on experience and relevant on-the-job training (OJT). May complete additional or supplemental training to obtain or maintain relevant industry or… more
- General Dynamics Information Technology (Springfield, VA)
- …to, compute architecture analysis and design, monitoring, troubleshooting, patching, hardware break / fix , and implementing best security practices within the ESXi ... Virtual Hosted Environment. Responsibilities: *Plans upgrades of operating systems and designs systems enhancements. *Develops documentation on new or existing systems. *Develops and conducts tests to ensure systems meet documented user requirements.… more
- General Dynamics Information Technology (Arlington, VA)
- …evaluation and other duties required to operate, maintain, update, and perform break - fix actions, trouble ticketing, reporting, and system interface with other ... telephony switches, VTCs, & ACDs.** **Also required to interface with Service Now ticketing system and escalate system issues to other team leads and members when appropriate.** **Hands-on Experience as Operator of Ribbon AS or AS5300 Switch highly desired;… more