- TE Connectivity (Middletown, PA)
- IT OPERATIONS ANALYST II **At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more ... review daily incidents and service requests using ServiceNow. Interface with end users/customers regarding requests and incidents. Modify service queues to process… more
- Fox Rothschild LLP (Philadelphia, PA)
- …the IS HelpDesk for all Fox Rothschild computer users. + Documents all pertinent end - user identification information and nature of problem or issues in Service ... As a member of the Information Services Department, the Technical Support Analyst is responsible for providing outstanding phone and e-mail support as a… more
- M&T Bank (Radnor, PA)
- …their requirements in how an application looks and feels to the end user and provide feedback to clients regarding business requirements to ensure technology ... through post implementation. Participates in meetings with lines of business to identify their requirements in how an application...in how an application looks and feels to the end user ; provides feedback on them. Serves… more
- NTT America, Inc. (Harrisburg, PA)
- …and implement opportunities for process improvements and automation within Workday. + Provide end - user support and training to ensure effective use of Workday ... new functionality. + Maintain documentation related to system configurations, processes, and user guides. + Translate system and business process requirements… more
- Duquesne Light Company (Pittsburgh, PA)
- …the OMS Outage Prediction settings, workflow rules, and displays based on management and end user feedback. + Utilize OMS historical data to continuously adjust ... integrity is maintained and readily available to the organization to meet business & regulatory requirements. **Job Responsibilities:** + Participate in the overall… more
- Highmark Health (Harrisburg, PA)
- … business vision, requirements, personalization to different clients, and user interface design. + Collaborate with cross-functional teams on technology ... with customers to understand capability needs, gather project specifications, create business cases and cost sheet analysis, translate high-level business … more
- Vanguard (Malvern, PA)
- … end -to- end digital engagements to identify friction points, optimize user flows, and uncover opportunities to enhance digital capabilities. + Design and ... execute measurement frameworks and conduct experimentation to drive business decision-making. + Build and maintain dashboards and reports that communicate key… more
- Highmark Health (Harrisburg, PA)
- …Access + Basic understanding of SQL / querying capabilities + Experience with end - user reporting tools + Familiarity with the Software Development Lifecycle ... job turns data into information, information into insight, and insight into business decisions. More specifically, this job drives and supports all activities… more
- Deloitte (Harrisburg, PA)
- …restore databases for critical firm applications. + Assists in the resolution of technology end user incidents, service requests, or other issues related to the ... configuration, migration, patching, monitoring, performance troubleshooting, security & controls, business continuity planning, and change implementation. Researches business… more
- Vanguard (Malvern, PA)
- …+ Owns enterprise channel and product costing models and the production of end user cost matrices for internal team use. Implements systematic approach ... + Manages responses to requests for information related to internal business statistics and trends. Engages appropriate resources to support requests, determines… more