- Coinbase (Sacramento, CA)
- …customer experience and/or blockchain. * Advanced understanding of Google apps, JIRA, Salesforce Service Cloud . * ITIL V4 Foundation certification * SQL Position ... alignment. Attendance is expected and fully supported. As an Analyst for CX Incident Response, you'll join a high...work in a defined shift, as required by the business . * Minimum of 2 years of relevant experience… more
- Newegg Inc. (Diamond Bar, CA)
- …including configurations, permissions, integrations, and troubleshooting. + Administer all Customer Service business systems user accounts and provide end-user ... Extract, analyze, and interpret large data sets from contact center platforms (eg, Genesys Cloud , Amazon Connect, CRM, WFM) to track key metrics such as ASA, AHT,… more
- Oracle (Sacramento, CA)
- **Job Description** We are seeking a Logistics Analyst to support the rapid growth and complexity of our hyperscale data center deployments and site operations. This ... Full ownership of shipping, transportation, final mile delivery and white glove service coordination, and logistics reporting for data center operations. + Serves as… more
- IBM (San Francisco, CA)
- …management process. . SAP Expert Level Process Knowledge: Experience with customer service and billing business processes and workflows, and the ability ... with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and...and implementing offerings with a deep understanding of finance business processes and SAP systems. As a trusted … more
- Oracle (Sacramento, CA)
- …Description** Due to the nature of the clients we are supporting, US Gov Cloud and DoD (Department of Defense) support requirements, US Citizenship is preferred. As ... Work is non-routine and very complex, involving the application of advanced technical/ business skills in area of specialization. 7 years experience with Core… more
- Oracle (Rocklin, CA)
- …you will support the system administration of Human Resources customer support ticketing system, Oracle Service Cloud . This is a key role in our team that will ... system improvement. You will need to collaborate across multiple business functions, as well as globally to ensure team...executive presentations and updates -, project management, and customer service . You will have the opportunity to work and… more
- ServiceNow, Inc. (San Diego, CA)
- …We enable our customers to migrate their most sensitive data and workloads to the cloud , accelerating our business so that we are the most trusted SaaS provider. ... 8,100 customers, including 85% of the Fortune 500(R). Our intelligent cloud -based platform seamlessly connects people, systems, and processes to empower… more
- Oracle (Sacramento, CA)
- …of 4+ years revenue recognition ASC 606 and accounting US GAAP experience at a cloud service provider - Business / Accounting/ Finance degree - Public ... with US GAAP, Oracle's Revenue Recognition policies, Internal Controls, Business Practices and Finance & Accounting policies. As a...- IC4 **About Us** As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's… more
- Oracle (Sacramento, CA)
- …to global technology driven initiatives and innovation programs for continuous service improvements. Customer Success Services (CSS) is a unit within Oracle ... experts and leaders. Consult with clients to understand their business requirements and map them to our solutions and...products a plus but not necessary. + Knowledge with Cloud technologies such as OCI, Azure, AWS etc. … more
- Carrington (Anaheim, CA)
- …**Responsible for ensuring the stability, performance, and reliability of key business applications by providing advanced technical and functional support, resolving ... and performing root cause analysis to prevent recurrence. Collaborate with business users, developers, and vendors to maintain seamless system operations, implement… more