- Merck (Albany, NY)
- …Experience Design, Customer Experience Management, Customer Feedback Management, Customer Segmentation, Customer Service , Customer Strategy, ... Customer Team and plays a critical role in supporting our Company's customer centric business model. He/she is responsible for working with the Customer … more
- SAP (New York, NY)
- … Customer Experience (CX) - Knowledge of e-commerce, sales, customer service , and marketing processes. + SAP Business Transformation Management (BTM) - ... of benefit options for you to choose from. **SAP Business Transformation Management (BTM) -** Knowledge in Business...As an Account Executive within the SAP Academy for Customer Success, you will be responsible for the following:… more
- Amazon (New York, NY)
- …guiding high-performing teams. In this role, you will be responsible for all business and operational objectives of your Customer Success Management team. You'll ... the role for you. Key job responsibilities * Create business and operational objectives for your Customer ...team The Amazon Vendor Services program is a paid service that offers enrolled Selling Partners services in one… more
- SAP (New York, NY)
- …Customer Experience (CX)** - Knowledge of e-commerce, sales, customer service , and marketing processes. **SAP Business Transformation Management (BTM)** - ... this role at this time.** The SAP Academy for Customer Success is a global development program designed for...works directly with customers to guide them through their business journey with our solutions. The CSM works to… more
- Amazon (New York, NY)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... ROI models, and other assets that demonstrate the value of Amazon Q Business implementations Market Intelligence and Customer Insights * Conduct customer… more
- NFTA (Buffalo, NY)
- …with customer facing aspects of the 10-year Strategic Plan. Responsible for customer service and landside customer experience initiatives for the NFTA ... assignment to the position. * Plans, directs, and coordinates activities of the Customer Service Manager. * Identify, lead, and manage innovative approaches to… more
- Amazon (New York, NY)
- …and execute customized success plans with customer 's enterprise adoption strategy and business goals for respective service domain. - Develop and scale ... Success Center of Excellence org, you will drive enterprise adoption and measurable customer business value realization for AWS generative AI services by… more
- SAP (New York, NY)
- …management. **SAP Customer Experience (CX)** - Knowledge of e-commerce, sales, customer service , and marketing processes. **What You Bring** + 2-3 years ... to lead customer discovery sessions and survey activities to uncover business challenges and opportunities for innovation. You will create and deliver high… more
- Amazon (New York, NY)
- …internal business leaders * Drive self- service solutions for senior business stakeholders informing emerging customer trends * Use analytical insights to ... team to develop the analytics roadmap and direction for customer related projects, to deliver self- service solutions,...quality of data and insights at Shopbop, understanding end-to-end customer journey to help increase business and… more
- Amazon (New York, NY)
- …competitive deals. * Develop and shape the overall deal strategy and structure to meet customer business outcome and goals * Partner with Sales and PE BD to ... with C-level executives, IT teams, and multiple lines of business to achieve business outcomes, increase the...respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state,… more