- The Hertz Corporation (Albany, NY)
- …+ Own the end-to-end customer experience strategy for the Customer Operations domain, including communication, service recovery, rental pickup and ... leadership teams + Background in travel, hospitality, or other service -intensive industries where in-person experiences are core to the...alike + Systems thinker with the ability to balance customer empathy with business impact + Curious,… more
- Justworks (New York, NY)
- …in account management, relationship management, customer success, or a complex customer service environment + Experience in healthcare, HR, or insurance ... relationships with administrators and executives to develop an understanding of our customer 's business objectives and needs to consistently demonstrate value… more
- Highmark Health (Albany, NY)
- …US CITIZEN This position serves as a key liaison between Claims Operations, Customer Service , Regulatory Affairs, IT, Legal and other departments, proactively ... industry regulatory changes and assess their potential impact on Claims Operations, Customer Service and other operational areas processes and collaborate with… more
- Scholastic (Getzville, NY)
- …to meet customer needs and concerns. Seek feedback and effectively recover from customer service issues. + Provide value and ensure exceptional customer ... in retail or district/territory sales, event management, personal selling, and customer service with noted leadership ability and qualities demonstrated.… more
- Diageo (NY)
- …Point of Sale, Experiential, Value-Added Packaging, and strategic A&P investment in service of our Commercial (Sales) strategy and Customer . In addition, ... :** **Job Title** : Global Procurement Category Specialist - Customer Marketing **About us** With over 200 brands sold...are innovators, always seeking new ways to help our business , people and much-loved brands thrive. We're dedicated to… more
- PNC (New York, NY)
- …Maryland, or Pennsylvania. **Job Description** + Manages and directs a team to achieve business results and customer experience goals. May have direct sales and ... + Leads and coordinates the daily activities of team members engaged in customer and/or prospect management activities. Achieves business results, attracts new… more
- New York State Civil Service (Albany, NY)
- …training.* Help desk duties including troubleshooting, resolving user issues, and providing customer service .If a degree and/or credit hours are listed, please ... Support the team in making data-driven decisions and enhancing customer experiences.* Assist in the creation and maintenance of...at improving the efficiency and effectiveness of the system, business process, or product/ service to fulfill the… more
- Cleo (Albany, NY)
- …and externally + Maintain accurate records, including detailed documentation of customer service actions and discussions. + Escalate issues appropriately ... including regular 1-on-1s with key stakeholders and quarterly Executive Business Reviews. + Develop broad and deep customer... Business Reviews. + Develop broad and deep customer relationships, promoting strong customer loyalty &… more
- LinkedIn (New York, NY)
- …trust and optimized for culture, connection, clarity, and the evolving needs of our business . The work location of this role is hybrid, meaning it will be performed ... LinkedIn office on select days, as determined by the business needs of the team. LinkedIn Marketing Solutions: We...capture the opportunity that the market provides. The Large Customer NAMER segment within LinkedIn Marketing Solutions is searching… more
- Justworks (New York, NY)
- …possible, but no simpler." Qualifications + 6+ years minimum professional experience in customer service or client-facing role - preferably in B2B SaaS ... Customer Support Specialist, Payments New York, New York...ground by enabling them to focus on running their business . We solve HR issues. We're data-driven and never… more