- Ford Motor Company (Albany, NY)
- …tools and techniques to generate deep insights into customer behavior, service usage, revenue optimization and business performance. AI Innovation & ... AI strategy and roadmap for Ford's Integrated Services, aligning with overall business objectives, customer experience goals, and GDIA's enterprise data… more
- PNC (Madison, NY)
- … strategy into adoption roadmaps that connect data, digital capabilities, and customer journeys. * Define end-to-end business architecture views, showing how ... * Partner with data teams to ensure downstream application adoption aligns with business needs, regulatory requirements, and customer experience goals * Work… more
- M&T Bank (Bronx, NY)
- …positions within Retail and/or M&T Bank. + Actively models and coaches customer service and needs determination behaviors. Reinforces and maintains ... and interpersonal skills. Proven ability to demonstrate and coach exceptional customer service . Ability to communicate and function professionally with… more
- Lowe's (Vestal, NY)
- …Management) to build customer relationships and streamline processes, to improve customer service , increase sales, and increase visibility to the service ... leaving the store. **Key Responsibilities** + Understand the Pro business to understand customer needs and assist...areas of the store to help deliver the best customer service as well as learn what… more
- CVS Health (Albany, NY)
- …account management strategy for a strategic, multi-geography or high tier book of business to include discussions on service levels and expectations, process ... a competitive advantage. . Develops and maintain and executes strategic cross-functional annual business plan and account strategy by customer that reflects the … more
- Cognizant (New York, NY)
- …and achieve business objectives. + Oversee the implementation of sales, service , and marketing initiatives to drive customer engagement and satisfaction. + ... (AIA)** , you will leverage your strengths in sales, service , and marketing to drive business growth...customer feedback to inform strategic decision-making and improve service offerings. + Develop and maintain strong relationships with… more
- Walgreens (Oneida, NY)
- …+ Supports Store Manager in observing customer service trends, analyzing customer feedback, creating awareness to the business , and improving service ... and answers questions to ensure a positive customer experience. Models and shares customer service best practices. + Monitors customer service ,… more
- Brink's (Albany, NY)
- …are administered in a timely and professional manner. + Respond to and resolve customer service and problem situations as needed by providing exemplary ... Commodities space to assist cross-functionally to help grow the business opportunities in other parts of the Division. This...customer service to all new and existing...customer service to all new and existing customers. + Follow… more
- CVS Health (Albany, NY)
- …aligned to the customer and organizations goals for a block of business to include discussions on service levels and expectations, process improvements, ... Responsibilities:** + Executes tactical components of the account team's business plan for each customer . + Responsible...maintaining and growing our membership within your book of business . + Offers creative product and service … more
- CVS Health (Amherst, NY)
- …aligned to the customer and organizations goals for a block of business to include discussions on service levels and expectations, process improvements, ... **Key Responsibilities:** + Executes tactical components of the client management team's business plan for each customer . + Responsible for managing… more