- Mobile Communications America (Richmond, VA)
- …a high-impact **Assistant Director, Service & Operations,** to lead service delivery, drive profitability, and develop cross-functional business acumen as ... and Reporting:** Maintain clear communication with customers, employees, and leadership; forecast service revenue and provide timely business updates. We are… more
- Capital One (Mclean, VA)
- Sr. Associate, Product Management - Customer Services & Strategy (US Card) Product Management at Capital One is a booming, vibrant craft that requires reimagining ... quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and… more
- CGI Technologies and Solutions, Inc. (Arlington, VA)
- …of work experience in the Federal market. . Proven track record of business development and client relationship management, from ground-level project teams up ... Intelligent Automation), and/or Change Management Advisory. . Experience with delivery or business development within DHS, DOJ, the Judiciary or Legislative… more
- CGI Technologies and Solutions, Inc. (Fairfax, VA)
- …(NGD) is a vital system designed to offer a unified interface for Customer Service Representatives (CSRs) to effectively address the needs of beneficiaries ... center environments. * Strong understanding of Medicare policies, claims processing, and customer service operations. * Proficiency elaborating and writing User… more
- DriveTime (Richmond, VA)
- …OR equivalent experience. + **3+ years of related work experience** such as customer service , sales, or retail industry + **Valid driver's license** and ... a job well done. + **World Class Training and Development .** Starting as a Customer Sales Guide,...training programs. + **Paid Time Off.** Not just lip service : we work hard, to play hard! Paid time… more
- Capital One (Mclean, VA)
- …insights that will inform product development , service offerings, customer experiences, and marketing strategies for **Small Business Bank** . We ... Sr. Manager, Market Research - Small Business Bank Capital One is seeking a **Market...a professional ready to leverage their market research and customer insights expertise at a company consistently recognized as… more
- Capital One (Mclean, VA)
- …platform capable of modeling relevance and measuring value generation for both the customer and the business . The Enterprise Arbitration team will define and ... Senior Business Analyst - Enterprise Arbitration Team Capital One...Help build targeted insights to inform the design and development of new customer experiences, as well… more
- Capital One (Mclean, VA)
- …for attracting small businesses to our banking products, driving growth for our digital business , and maintaining a best in class customer experience. In this ... fraud, legal, compliance, and many other associates to develop business strategy and deliver seamless customer experiences....channels. Build targeted insights to inform the design and development of new customer experiences, as well… more
- General Dynamics Information Technology (Fairfax, VA)
- …None **Public Trust/Other Required:** MBI (T2) **Job Family:** Software Development **Skills:** Business Analysis,Software Development ,System Administration ... The Enterprise Services Directorate consist of two teams: the Business and Finance Team and the Service ...Developer + Agile Coach + AI/ML Software Engineer + Business Analyst + Customer Experience Analyst +… more
- Amazon (Arlington, VA)
- …product innovations - from foundational services such as Amazon's Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new ... a member of the UC organization, you'll support the development and management of Compute, Database, Storage, Internet of...curious, leading the team to quickly turn code into customer solutions. If you're passionate about the massive cloud… more
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