- TTEC (Richmond, VA)
- …and external survey results. + Review and evaluate operational procedures, including Customer Service interactions from all communication channels, service ... States, you'll be a part of bringing humanity to business while supporting a SHORT TERM project, typically lasting...of results. + Facilitate periodic calibration sessions with the Customer Service department and all other areas… more
- Dynamic Aviation (Bridgewater, VA)
- …disputes as they arise. + Assist in Developing Business by collaborating with Business Development to conduct customer research, understand customer ... Assigned Resources: ensuring staffing levels are adequate to meet customer needs (partner with HR for recruitment/ development /retention...+ Be willing to regularly work outside of regular business hours and on weekends, as customer … more
- Amazon (Arlington, VA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... collaborating with cross-functional stakeholders to deliver innovative solutions that balance customer trust, user experience, and business objectives across our… more
- Canon USA & Affiliates (Richmond, VA)
- …The Clinical IDN/Luminary Specialist (CILS) role will report into the National Strategic Business and Luminary Development Manager and will be a clinical and ... sonographer level, maintaining key account relationships Directly involved in the development and maintenance of existing customer reference sites/Key Account… more
- Rexel USA (Charlottesville, VA)
- …develop creative solutions, generate sales volume, and provide the highest level of customer service . What You'll Do + Responsible for selling, marketing, ... in order to present a unique solution to each customer tailored to their business objectives and...with or without reasonable accommodation, demonstrate commitment to effective customer service delivery, integrity, and the ability… more
- Amazon (Arlington, VA)
- …program policies, state procurement processes, and federal compliance requirements. - Own business development outcomes, taking responsibility for both wins and ... - Think big about market opportunities while delivering on customer commitments Innovation & Solution Development : -...executing business agreements - 10+ years of business development , sales, or partnership management experience… more
- CGI Technologies and Solutions, Inc. (Fairfax, VA)
- …as appropriate. * Attend industry conferences and events to support client and business development . **Required qualifications to be successful in this role:** * ... capture and win strategies to improve PWIN. * Understand customer requirements through multiple means including participating in client...Strategic Capture Management on pursuits >$50M. * Shipley Business Development Lifecycle. * Over 15 years… more
- Walgreens (Richmond, VA)
- …Manager in staff performance by coaching, and providing constructive feedback, monitoring customer service , and fostering employee development . + Promotes ... positive customer experience. + Models and shares customer service best practices with all team...Participates in community outreach activities to promote the pharmacy business and further enhance growth opportunities. + Partners with… more
- ServiceNow, Inc. (Vienna, VA)
- …industry leading software management tools to proactively identify potential degradation of service issues to mitigate and/or resolve business impacting events ... using our own technology, to support your learning and development goals as well as a tuition reimbursement program....and resolution. + Act as an escalation point for customer impacting business critical issues. **To be… more
- Amazon (Arlington, VA)
- …for the comprehensive product and technology roadmaps that work backwards from the customer , considering learners at all skill levels and across all walks of life. ... You will envision new ways to solve customer problems, provide innovative learning experiences across modalities, and...across modalities, and enable our customers to solve challenging business problems by upskilling their workforce. You will own… more