- AltaGas (Springfield, VA)
- …of tools like customer journey maps, experience blueprints, personas, and service improvement roadmaps to influence how we design and deliver services across ... measured by improvements in customer satisfaction, customer effort, NPS trends, and business alignment to customer needs - not campaign performance or branding… more
- Public Consulting Group (Richmond, VA)
- …and Delivery Lead will work closely with the Product Strategy Lead, Technical Business Analyst , and Regional Teams to drive adoption, satisfaction, and impact. ... is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human...will work closely with the Product Strategy Lead, Technical Business Analyst , and Regional Teams to drive… more
- CARMAX (Richmond, VA)
- …related to new business processes developed as part of the business process improvement initiatives either as production support initiatives or in ... a direct impact on improving the performance of our business and ensuring customers can buy the vehicles they...change in the digital marketplace. As a Principal Functional Analyst , you will play a hands-on configuration and solution… more
- Amazon (Suffolk, VA)
- …1995, Amazon has been pushing the boundaries of 'possible' further and further. Our entire business works hard to delight our customers - from the second an order is ... a drive, to helping associates at stations with amnesty processing and prevention. Data Analyst : This Data Analyst role will work closely with the ICQA and… more
- TekSynap (Fort Belvoir, VA)
- …feedback sessions, monitor training requirements, document successes and areas of improvement , high priority case remediation and its reporting requirements to ... average time to execute (based on incident detection monitoring analyst feedback). + Analyze all completed incident records and...the best that information technology offers to meet the business needs of our Federal Government customers. We offer… more
- Highmark Health (Richmond, VA)
- …Collection of Documents (COD). Oversee day to day department operations. Manage AI Business Analyst staff and AI Coordinators. Responsible for overseeing all ... work closely with the section's Accountant, Accounting Coordinators, Associate Analyst , providing, guidance, feedback, training, motivation, and support. This team… more
- ICF (Reston, VA)
- …+ 7 or more years of experience in a technical role, either as a product owner, business analyst , or similar. + 2 or more years of experience working in product ... + **Support the Agile Lead** to help facilitate continuous improvement of the team's processes and work system. **What...in a technical role, either as a product owner, business analyst , or similar. + Demonstrated understanding… more
- NTT DATA North America (Norfolk, VA)
- …(DPAS), maintain an updated roster of Directorate ITAMs and ECs within three business days of changes, and support initial, cyclic, and annual IT asset inventories, ... Property processes for lost or damaged assets, and collaborate with the Program Analyst to set and monitor inventory thresholds. You will prepare inoperable IT… more
- Capital One (Mclean, VA)
- …200 company and a leader in the world of data-driven decision-making. As a Quantitative Analyst at Capital One, you'll be part of a team that's leading the next wave ... in their financial lives. As a Senior Manager, Quantitative Analyst within the Model Risk Office, you will be...technical and analytical skills, while also working closely with business leaders to influence business strategy. With… more
- Leidos (Reston, VA)
- …and report on participant and training progress. Drawing on your expertise as an analyst and/or manager of analysts, you will be able to demonstrate skills in ... facilitating multi-day exercises, mentoring students, and/or providing feedback and improvement suggestions to customer management. Using their own expertise with… more