- Pegasystems (Tampa, FL)
- …customer journey orchestration, service level management, quality assurance, and workforce optimization . + Proven ability to understand client business ... and service transformation opportunities across contact center operations. + Understand client business goals and service KPIs (AHT, CSAT, NPS, FCR) and translate… more
- Highmark Health (Tallahassee, FL)
- …optimizations that utilize automation technologies, sound redundant solutions and enable business objectives. + Works to define cloud resource procurement and ... or lead engineers to further cloud service utilization and optimization . + Develops automation scripts and other repeatable patterns...behavioral expectations as set forth in the code of business conduct and company policies._ _As a component of… more
- Oracle (Tallahassee, FL)
- …and Human Capital Management (HCM) -provides end-to-end solutions with mobile optimization through cloud deployments. Oracle's ERP Cloud enables companies to ... streamline their business processes with financials, procurement, and project portfolio/risk management. Our EPM Cloud allows companies of any size to drive… more
- Newell Brands (Tallahassee, FL)
- …deployment at scale, and serving as the primary point of coordination across business , IT, and vendor teams. **Key Responsibilities** Strategy & Roadmap Ownership + ... humanoid robotics solutions across plants, warehouses, and offices. + Translate business objectives into a prioritized portfolio of robotics initiatives, aligned to… more
- First Horizon Bank (Miami, FL)
- …usage, engagement, and customer loyalty through the design, execution, and ongoing optimization of rewards programs and campaigns. Serving as the subject matter ... teams to ensure rewards initiatives are aligned with product strategy and business objectives + Analyze rewards performance, customer behavior, and ROI to inform… more
- Deloitte (Jacksonville, FL)
- …focus on delivering services to clients, without additional expectations related to business development or promotion. Their employment is tied to their role on ... and collaboratively lead client engagement workstreams focused on improvement, optimization , and transformation of processes including implementing leading practice… more
- JPMorgan Chase (Tampa, FL)
- …to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and ... delays to management, and ensuring key control tasks are executed on business initiatives. + Apply strategic thinking and sound judgment in decision-making, while… more
- J&J Family of Companies (Jacksonville, FL)
- …making. The PAM will attend key customers headquarter meetings to provide insights, business trends, and to develop custom dashboards and reports when needed. The ... planning, discussion and decision-making. May be assigned to participate in business processes or process improvement development **Qualifications:** + A minimum of… more
- Deloitte (Boca Raton, FL)
- …focus on delivering services to clients, without additional expectations related to business development or promotion. Their employment is tied to their role on ... process design, technology enablement, and operational services to enable heart-of-the- business solutions. Enterprise Operations as a Service provides multi-year… more
- eCapital (Aventura, FL)
- …modernizing legacy components, and ensuring that architecture decisions enable business agility and innovation at scale. Key Responsibilities: Architecture & ... + Define and evolve the overall software architecture, ensuring alignment with business strategy and technical best practices. + Lead the design of scalable,… more
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