- Prime Therapeutics (Richmond, VA)
- …decision we make. **Job Posting Title** VP, Enterprise Implementations & Customer Success - REMOTE **Job Description** The Vice President Enterprise Integration and ... Customer Success is responsible for leading the development and delivery...and outcomes to enhance value for clients and accelerate business growth. **Responsibilities** + Drive the vision, design, and… more
- Sharecare (Richmond, VA)
- …relationships resulting in client retention and identification of upsell (add-on business ) opportunities and to lead streamlined, effective internal teams to support ... opportunities to augment portfolio with new/add-on services + Uses technical and business development skills to increase client's utilization of current technology +… more
- Confluent (Richmond, VA)
- …Department of Defense. **About the Role:** Confluent is searching for a Customer Success Technical Architect (CSTA) to act as a trusted technical advisor and ... primary objective of this role is to ensure the success , retention & expansion of our customers by providing...to value, maximize product consumption and achieve their overall business objectives. The CSTA role is both deeply technical… more
- Amazon (Arlington, VA)
- …be pivotal in creating cohesion between our global delivery team, Amazon Q Business product teams, and Go-To-Market (GTM) initiatives. The ideal candidate will drive ... adoption of Amazon Q Business by developing scalable frameworks, assets, and methodologies that...AI adoption * Analyze implementation data, customer feedback, and success metrics to continuously improve solution offerings * Monitor… more
- Amazon (Arlington, VA)
- …Fortune 500 retail brands on Amazon's marketplace. As a Senior Customer Success Manager, you'll create vendor strategies that directly impact millions of customer ... platforms. Join our dynamic team as a Senior Customer Success Manager in Amazon Vendor Services, where you'll drive... Manager in Amazon Vendor Services, where you'll drive business growth for key vendors on Amazon's retail platform.… more
- ServiceNow, Inc. (Vienna, VA)
- …for everyone. **What you get to do in this role:** The role of the Customer Success Manager is to act as an advocate for our customers. You will oversee a portfolio ... of customers to help them achieve business outcomes and foster greater adoption and usage of.... Identify criteria for assisting your customers by using Success Plays in the Success Platform .… more
- ServiceNow, Inc. (Vienna, VA)
- …for everyone. **What you get to do in this role:** The role of the Customer Success Advocate is to act as an advocate for our customers. You will oversee a portfolio ... of customers to help them achieve business outcomes and foster greater adoption and usage of...+ Identify criteria for assisting your customers by using Success Plays in the Success Platform +… more
- Coinbase (Richmond, VA)
- …level of proficiency in cryptocurrency and Coinbase products * Advanced degree in business , finance, project management or client experience * NOTE: This role ... and fully supported. As a Supervisor for the Customer Success Team, you will lead a specialized team of...SLAs, productivity and quality metrics for your line of business /team members. * Collaborate cross-functionally with Program, Quality and… more
- CGI Technologies and Solutions, Inc. (Fairfax, VA)
- …assess performance measurements and other key performance indicators (KPIs) to evaluate project success . Develop workflows or perform workflow analysis to ... with overall business and IT strategies, documenting user needs and project specifications, and facilitating the accomplishment of project activities and… more
- Clark Construction Group, LLC (Mclean, VA)
- …and Strategies + Communications Planning and Analytics + Marketing Infrastructure Development ** Project Delivery** + Project Success Metrics Analysis + ... The Summer Associate - Business Analyst role provides you with the opportunity...your assigned department or jobsite, your responsibilities might include: ** Project Development** + Client Relationship Analytics and Management +… more