• Licensed Auto Insurance Agent - REMOTE

    Sedgwick (Albany, NY)
    …license is required **Experience** At least one (1) year of customer service experience; call center experience strongly preferred. **Skills & Knowledge** ... Fortune Best Workplaces in Financial Services & Insurance Licensed Auto Insurance Agent - REMOTE Job Description **_Schedule:_** Monday - Friday 9:00 AM - 5:30… more
    Sedgwick (11/12/25)
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  • Customer Experience Agent

    Tompkins Community Bank (Batavia, NY)
    Overview Answers general inbound calls in a care center with the goal of customer satisfaction, and customer retention. Takes care of inbound calls of a lesser ... a timely manner in a multi-bank environment + Receive and process telephone service requests, including but not limited to Retail Banking, Debit Cards, Digital… more
    Tompkins Community Bank (11/21/25)
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  • Call Center Data Analyst

    Antech Diagnostics (Lake Success, NY)
    …The Call Center Data Analyst delivers on the Antech Customer Service Vision of unwavering commitment to empathetic and caring veterinary diagnostic support via ... be responsible for collecting, analyzing, and reporting on a wide range of business critical Call Center performance metrics to support operational excellence… more
    Antech Diagnostics (10/10/25)
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  • CSR Call Center - ENT

    US Tech Solutions (East Syracuse, NY)
    …building and cold chain solutions with a world-class, diverse workforce with business segments covering HVAC, refrigeration, and fire and security. We make modern ... are looking for an opportunity to develop your customer service career, then we have a great opportunity for...seeking a motivated, process-oriented individual in our Customer Care Center to support our customers via telephone and written… more
    US Tech Solutions (12/16/25)
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  • Ambulatory Office Assistant - Hamilton Health…

    Bassett Healthcare (Hamilton, NY)
    …clinical support to ambulatory patient care teams through excellent customer service , attention to detail, and interpersonal skills. Responsible for providing clear, ... Advance Directive information. Health Information Privacy documents, plus Health Center and Bassett Network brochures. Also established patients over...to meet patient satisfactions. + Takes a lead in service recovery and acts as a service … more
    Bassett Healthcare (12/12/25)
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  • Patient Care Technician - PCT - Dialysis Preceptor

    Fresenius Medical Center (New York, NY)
    …Continuous Quality Improvement (CQI) activities. + Ensures all organization business policies, procedures and systems incorporated into training, including ... compliance with ethical business practices **MAINTENANCE/TECHNICAL:** + Maintain environmental integrity and aesthetics...QAI infection control audits. + Acts as a change agent for infection control practices within clinic. Under the… more
    Fresenius Medical Center (12/18/25)
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  • Patient Care Technician - PCT

    Fresenius Medical Center (Schenectady, NY)
    …regular Continuous Quality Improvement (CQI) activities. + Ensures all FMS business policies procedures and systems are incorporated into training including ... compliance with ethical business practices. **PATIENT RELATED:** Education:Assist other health care members...QAI infection control audits. + Acts as a change agent for infection control practices within clinic. Under the… more
    Fresenius Medical Center (11/22/25)
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  • Head of AI Engineering - Group Business

    Guardian Life (New York, NY)
    As the Head of AI Engineering Group Business , you will lead the development and implementation of our enterprise initiatives which include voice based digital ... assistants, automation solutions, agentic AI and intelligent self- service technologies. Your role is pivotal in understanding the impact of technology in optimizing… more
    Guardian Life (09/23/25)
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  • Customer Service Quality Assurance Spec II

    ASM Research, An Accenture Federal Services Company (Albany, NY)
    … agent communication needs and makes recommendations to Call Center management. **Minimum Qualifications** + Associate's Degree or equivalent relevant experience ... a resource and escalation point for all lines of business so that reviews of calls are accurate for...program creation or execution. + Extensive Experience with call center call monitoring/recording software. + Exceptional customer service… more
    ASM Research, An Accenture Federal Services Company (11/27/25)
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  • Customer Service Associate IV (Mandarin…

    CGI Technologies and Solutions, Inc. (New York, NY)
    **Customer Service Associate IV (Mandarin Speaking)** **Category:** Administration **Main location:** United States, New York, New York **Position ID:** J1025-1702 ... Mandarin speaking requirements as needed), have experience in customer service , and be able to work as a team...to open mail * Interface with Passport applicants at Agency/ Center information and will-call counters. At the Information Station,… more
    CGI Technologies and Solutions, Inc. (10/22/25)
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