- Northeast Shared Services (Williamsville, NY)
- …social media platforms and online review management is a plus. + Experience in a call center or virtual customer service agent setting is a plus. + ... The Shopper Experience Representative is responsible for providing world-class customer service in a dynamic customer communication center environment. This… more
- Compass Group, North America (New York, NY)
- …of guest and employee services, meeting and event planning and conference center management. Distinct from recruitment agencies, we do not engage in temporary ... aspirations. It starts with a warm welcome to our business , followed by an individual training and development program....meaningful career. **Job Summary** Working as a Guest Services Agent will allow you the opportunity to work with… more
- Rubrik (Albany, NY)
- …Sales Engineer on our Civilian/FSI Federal team to provide technical direction and business guidance to the regional sales team. As a Sales Engineer, you will ... platform for a mix of enterprise, mid-market, and small business customers throughout your region. **What You'll Do:** +...sales engineering experience preferably in a software or data center environment. + The successful candidate must have a… more
- MTA (New York, NY)
- Advanced Agile Coach Job ID: 11837 Business Unit: MTA Headquarters Location: New York, NY, United States Regular/Temporary: Regular Department: Agile & App ... to provide a safe and reliable commute, excellent customer service , and rewarding opportunities. Summary: MTA IT-Agile COE is...and value delivery across the organization. MTA IT Agile Center of Excellence (COE) is seeking an experienced and… more
- Colgate-Palmolive (New York, NY)
- …closely with the Global Consumer Affairs Technology team, our outsourced contact center and our GIT teams. **The Primary Responsibilities Include:** **Change Request ... Processing** + Work with contact center LSA and Global Consumer Affairs to initiate, assess,...the CCE systems expert, drive system enhancements by communicating business requirements to Global Consumer Affairs & IT +… more
- New York State Civil Service (Endicott, NY)
- …or resolve customer issues and/or problems.Qualifying Experience may include call center agent , customer service representative, sales representative ... current NYS employee and have questions regarding salary, please contact the Business Services Center (BSC): ###, ###@ogs.ny.gov.We offer a comprehensive… more
- Intuit (Albany, NY)
- …and guiding leaders on where to focus for improved customer confidence and stronger business results. **Does This Sound Like You?** + Can you listen to a sales ... **Quality Strategy & Framework Development** + Own and evolve the sales and service QA strategy, integrating AI and human-led scoring to deliver insights that… more
- Grant Thornton (New York, NY)
- Advisory Strategy & Transformation Leader Overview Grant Thornton's Advisory business is entering a new era of accelerated growth and transformation. The firm is ... broad-scale leadership, commercial impact, and transformation discipline to ensure the Advisory business achieves both the strategic intent of the investors and the… more
- Philadelphia Insurance Companies (New York, NY)
- …North America Services adds value in all that we do, providing the best professional service to our business partners, allowing them to achieve their goals. Our ... including Tokio Marine America, First Insurance Company of Hawaii, and Philadelphia Insurance Companies. Customer service is our focus and our passion! Tokio Marine… more
- Lumen (Albany, NY)
- …company. **The Main Responsibilities** + Accountable at the NAO level for AI Center of Excellence and business intelligence. + Delivers intelligent contact and ... **About Lumen** Lumen connects the world. We are igniting business growth by connecting people, data and applications -...task routing based on NLU and agent skills, proactive digital communications, contact containment via AI… more