- ASM Research, An Accenture Federal Services Company (Tallahassee, FL)
- …and review/analyze customer feedback to evaluate overall customer experience. Assigns root cause and identifies systemic quality problems. Uses data from call ... a resource and escalation point for all lines of business so that reviews of calls are accurate for... so that reviews of calls are accurate for technical content and employees are provided with the correct… more
- Lockheed Martin (Orlando, FL)
- …for and participation in audits and assessments \* Analyze problems, identify root causes, and develop effective solutions to CM\-related issues \* Apply industry ... data entry, tracking, and reporting information \* Experience working with technical documentation \* Familiarity with markings, formatting, and handling of… more
- Coinbase (Tallahassee, FL)
- …* Lead calibrations & office hours supporting other QA analysts * Conduct root cause analysis on thematic issues * Identify procedural gaps or inconsistencies and ... exchanges or in financial services, ideally in payments, trading operations or technical support. * Experience in project management or analytics or quality… more
- CVS Health (Tallahassee, FL)
- …**Position Summary** We are seeking a highly analytical and detail-oriented Data Analyst to join our Special Investigation Unit within a leading health insurance ... with SIU investigators, Program Integrity Manager, and Compliance to understand business processes and translate them into actionable data requirements. + Develop… more
- Deloitte (Tallahassee, FL)
- …in system functionality and data quality. Additionally, the role collaborates closely with business stakeholders and technical teams to translate business ... in a collaborative environment? As an experienced Salesforce CRM+RCA Analyst you will have the ability to share new...management + Demonstrated experience with incident management and performing Root Cause Analysis (RCA) for technical and… more
- Deloitte (Tallahassee, FL)
- …and functional issue resolution, and acts as a key point of contact between business users, technical teams, and third-party vendors. The role ensures adherence ... related to transactions, workflows, integrations, and system configuration. + Coordinate with technical teams, business users, and external vendors for holistic… more
- Public Consulting Group (Tallahassee, FL)
- …degree preferred + 5-10 years' relevant work experience. **Supervisory Responsibility** + Business Analyst + Consultants **Working Conditions** This position is ... of their user base. Services: + Strategy, Architecture, Planning, and Procurement + Business Enablement + Business Solutions + Project Assurance PCG is hiring… more
- Intercontinental Exchange (ICE) (Jacksonville, FL)
- …deliver quick and effective solutions + Technical Documentation: Prepare and manage technical guides for external business analyst and developments teams ... Overview **Job Purpose** We seek a talented, creative and technical individual to join our team of customer integration...for ICE connectivity + Issue Handling: + Investigation: Provide root cause analysis and issue resolution guidance to Systems… more
- Lockheed Martin (Eglin AFB, FL)
- …position that is also rewarding? This position is for a highly technical Multi\-Function Administrator at the National ALIS Support Center, supporting the ODIN ... the USRL\. The successful candidate will serve as a Multi\-Function Info Analyst supporting US/Partner/FMS customers in multiple regions and time zones by providing… more
- University of Miami (Miami, FL)
- …skills with a proven ability to understand key concepts and communicate with technical staff, lines of business and senior management. + Proven ability ... simulation exercises. The ideal candidate possesses strong leadership, communication, and technical skills, with a deep understanding of cybersecurity frameworks and… more