- LA Care Health Plan (Los Angeles, CA)
- …Center Service Representative II Job Category: Customer Service Department: Customer Solution Call Center Location: Los Angeles, CA, US, 90017 Position Type: Full ... inquiries, CSC Representative shadowing etc.), acting as back-up support to Call Center Leads. This position handles inbound and outbound interactions involving… more
- City of Stockton, CA (Stockton, CA)
- …Department. Incumbents serve a one-year probationary period as Police Telecommunicator Call Taker and Police Telecommunicator I levels. Police Telecommunicator ... Call Taker is the pre-entry/trainee level class in this...calls; transfers calls to appropriate parties or creates a call for dispatch. + Dispatches police units to emergency… more
- Novo Nordisk (Long Beach, CA)
- …Maintains required activity records/reports, including timely and accurate transmission of call data + Understand the scientific and clinical underpinnings of brand ... external customers and during company sponsored meetings: + Strategic Planning- Pre- Call Planning, Post- Call Analysis + Creates Customer Engagement-Open… more
- ERP International (Lemoore, CA)
- …between 7:00am and 8:00pm, to include a unch break No Weekends, No Holidays No Call , No Call -Back **Job Specific Position Duties:** The duties include, but are ... notify designated Government personnel of outlying values. * Initiate repair call procedures for equipment malfunctions by notifying designated Government personnel.… more
- Banc of California (Santa Ana, CA)
- …Team Lead serves as the bridge between management and the front-line TMS Call Center team members, providing leadership, coaching and guidance to the staff to ... variety of other related functions. Ensures the performance of Call Center duties in accordance with the company's policies...DIFFERENCE** + Assists with escalated issues for the TMS Call Center, other business areas and clients. Ensures all… more
- Ventura County (Ventura, CA)
- …Participates in clinical staff meetings and program related trainings. + Assists with on- call duties or stand-by duties that may include nights and weekends, when ... effectively, both orally and in writing; and, assist with on- call or stand-by duties that may include night and...programs;, organize data and prepare reports; and, assist with on- call or stand-by duties that may include nights and… more
- Metro One Loss Prevention Services Group (Oakland, CA)
- …Dental, and Vision offered. Opportunity for growthDaily Duties: . Manage scheduling roll call , and on call officers for assigned clients.. Ensure all security ... Maintain attendance standards by taking corrective measures for lateness, excessive call -outs, and no call /no show occasions.. Issue written documentation… more
- AbbVie (Torrance, CA)
- …marketing objectives, etc. to meet or exceed on those objectives. + Create pre- call plan objectives and execute post- call evaluation to continuously improve ... reasonable calls to action to close on every sales call . + Proactively and continuously aspire to serve customer...between AbbVie and customers + Develop and execute a call plan that achieves set call metrics… more
- Carrington (Anaheim, CA)
- …communicate on a regular basis to business units overall routing and call flow design for inbound/outbound IVRs, campaigns, system and project health, including ... with dialer support team to optimize resource utilization as it relates to call forecasting and meeting daily business needs. + Understand the dialer metrics,… more
- Carrington (Anaheim, CA)
- …planning, forecasting, managing, monitoring, reporting, and resource management within Carrington's call center and dialer operations. Focus on the use of ... industry-specific computer software packages is preferred. + Working knowledge of call center technologies and processes including delinquency dialer routines, … more