- Albany Medical Center (Albany, NY)
- …awareness when assigned. Essential Job Functions (95%): + Must participate in a rotating call schedule and carry a smart phone. Call may exceed fifty percent ... will be made to utilize staff listed on the call schedule. In the event cases cannot be adequately...the event cases cannot be adequately staffed by those on- call , staff not on- call will be contacted… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- …Assigns root cause and identifies systemic quality problems. Uses data from call observations to create quality improvement action plans and drive projects working ... between team, vendors and client partners. Reports findings from complaints and call monitoring to the client, internal, and vendor teams. Makes recommendations on… more
- Syracuse University (Syracuse, NY)
- …are delivered weekly via telephone with 6 total telephone calls. For the BI: Call 1 lasts approximately 45 minutes and is focused on assessment of moods and ... and HIV, and the creation of a drinking agreement. Call 2 lasts approximately 5-10 minutes and is a...a brief check-in to assess progress towards drinking goals. Call 3 is a reminder phone call .… more
- MetLife (Oriskany, NY)
- …The companies that offer our group insurance are also customers of MetLife. The customers who call into our call center call to file their claims, or to ... service their active claims. Call types include callers with disability, pregnancy and other...other serious health issues that prevent them from working. Call types can be emotional depending on the customers… more
- The Salvation Army (Syracuse, NY)
- Overview Resident Assistant On- Call , as needed,$18.20/hour State Street Apartments/Youth Services 1482 South State Street, The Salvation Army of the Syracuse Area ... Hiring Immediately**Hiring Immediately Position Details: On- Call as needed for the position of Resident Manager...are seeking candidates who are interested in joining our On- Call Team assigned to the Youth Services Programs. Several… more
- Veolia North America (New Rochelle, NY)
- …New York Customer Service Leader and/or CSRs. This spans across the call center, collections, billing, revenue integrity, and backoffice/field work. The Supervisor ... responsible for providing an enhanced customer experience by meeting targeted call center, backoffice, revenue integrity, collections and field service metrics for… more
- Trinity Health (Troy, NY)
- …Rotating Shift **Description:** **Employment Type:** Per Diem **Shift:** Rotating Shift/On call **Description:** If you are looking for a per diem position, ... allowance and career development **What you will do:** Provide on- call response to victims of crime throughout St Peter's...**Responsibilities:** + Provide a minimum of 48 hours of on- call time per month (12-hour shifts) + One 12-hour… more
- Trinity Health (Troy, NY)
- …hospitals with no existing SAFE program at all. RN II (TeleSAFE) serve in an on- call capacity. When hospital partners call us, they may be seeking answers to ... of crime- + Sexual assault forensic examiners serve in an on- call capacity. When our hospital partners call us, they may be seeking answers to basic questions,… more
- Compass Group, North America (Albany, NY)
- …tray delivery and pick up, special requests and needs for Dining on Call Program. Ensures employees are adequately trained and units are properly staffed to ... the strategic and operational objectives of the Dining on Call service are accomplished. + Assists in the selection...orientation of employees and oversees training of Dining on Call staff. + Works with Nutrition Operators to ensure… more
- Molina Healthcare (NY)
- …complex formulas. + Provide analytical input related to trends within plans associate to call handle time and call volume, used to continuously improve forecasts ... years relevant experience with Workforce Management methodologies - expert level with call centers experience with call center operations, processes, and… more