- ASM Research, An Accenture Federal Services Company (Austin, TX)
- …Assigns root cause and identifies systemic quality problems. Uses data from call observations to create quality improvement action plans and drive projects working ... between team, vendors and client partners. Reports findings from complaints and call monitoring to the client, internal, and vendor teams. Makes recommendations on… more
- MD Anderson Cancer Center (Houston, TX)
- …Other duties as assigned *The employee may be expected to be part of an on- call group and when assigned this responsibility will be compensated for that time. When ... on- call , the employee must be available and be able...when Emergency Conditions may be expected are not considered on- call . The employee may be expected to be part… more
- Mass Markets (TX)
- …team. This role is crucial in ensuring optimal staffing levels and efficient call handling within our contact center. The ideal candidate will be responsible for ... monitoring real-time call volumes, managing agent availability, analyzing performance data, and...pre-employment test. POSITION RESPONSIBILITIES Key Responsibilities: + Monitor real-time call volumes to ensure service levels are met. +… more
- Aveanna Healthcare (Houston, TX)
- …and Fun. Position Overview The Patient Support Supervisor oversees the call center operations for Aveanna Medical Solutions. This individual is responsible ... customer experience (including but not limited to Answer Rate, Call Abandon Rate, Hold Times, Average Handle Time, After... Abandon Rate, Hold Times, Average Handle Time, After Call Work, etc.). * Tracks and reports contact center… more
- United Rentals (Humble, TX)
- …contracts + Establish new rental and sales accounts by serving walk-in and call -in customers + Negotiate prices on equipment rentals and contractor supplies in ... and communicate leads with Outside Sales Representatives + Warm call on lost and/or dormant accounts to retain business...new rental and sales accounts by serving walk-in and call -in customers + Educate customers about proper equipment use… more
- Ryder System (Irving, TX)
- **Position Description** Immediate opening for a SOLO Part Time On Call Class A CDL Truck Driver and we want the right Trucker to join us at Ryder in Irving, TX For ... more Details Call or Text "Irving Regional On Call "...Details Call or Text "Irving Regional On Call " to ### See and Hear from a Ryder...needed + Driver needs to be flexible - ON CALL AS NEEDED Apply Here with Ryder Today For… more
- Baylor Scott & White Health (Grapevine, TX)
- …flutter, SVT, VOM), device placement (pacemaker, defibrillator, CCM, loop recorder), LAAO **On- Call :** STEMI call required, approximately 8-9 days of call ... - 5:30pm, Monday-Friday, with rotational weekends, Holidays and night call coverage for emergent Procedures. Or: 10 hour shifts...Procedures. Or: 10 hour shifts 4 days a week. On- call - 10-13 days a month. Call … more
- US Anesthesia Partners (Dallas, TX)
- …We also have employment opportunities with a fixed salary, fixed hours, and reduced call , if so desired. We cover several hospitals and surgery centers in the ... practice, regional skills are preferred. We also have a separate CT/thoracic call team so no hearts/lungs required. Pediatric cases available, but not required.… more
- Carrington (Plano, TX)
- …family and generally handles the least complex inbound calls; escalates more complex call as appropriate. The pay for this position is $20.00/hr plus monthly ... **What you'll do:** + Answer least complex incoming calls, via an Automated Call Distribution system (ACD), from borrowers and third parties with inquiries about… more
- Houston Methodist (Katy, TX)
- …accurate reporting of key performance metrics such as staffing levels, call volumes, occupancy, and schedule adherence. + Oversees real-time workforce management ... **WORK EXPERIENCE** + Five years of experience in a call center operation to include three years in a...a workforce management analyst role + Experience with Automated Call Distribution systems and associated applications (Cisco, Calabrio, CUIC… more