- Highmark Health (Albany, NY)
- …years of related, progressive experience + Experience as a forecasting or scheduling analyst OR experience in a call center environment using automated ... OVERVIEW:** Primary accountability is to perform Command Center support to call center teams and provide evaluation and assistance of problems/issues/concerns and/or… more
- Cardinal Health (Albany, NY)
- …work and eventual Rheum Clinical team to onboard new practices including Assessment Call and giving direction to Clinical Analyst owning account * Once ... manage the training and oversite of all new Clinical Analyst Team members (working with HR, technology teams, onboarding...ongoing skills assessments and competency testing of all Clinical Analyst Team Members * Manage the build of any… more
- Central Hudson Gas & Electric Corporation (Poughkeepsie, NY)
- …functional issues + Continuously improves the CSOC tools to optimize CSOC analyst efficiency and automate where feasible + Maintains in-depth knowledge of security ... best-in-class solutions that meet organization and corporate goals + Participates in on- call rotation as needed to respond to security incidents outside of regular… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- ASM is looking for a Full Time Service Desk Analyst to work on the Service Desk, which is the first line of support for our customers. The ideal candidate possesses ... customer incidents and requests to resolution. The Full Time Service Desk Analyst provides customer support, service and technical support through analysis and… more
- City of New York (New York, NY)
- …and update the system as required. - Monitoring the User Support egain reporting call metrics and apply analysis to optimize call center efficiency and enhance ... Skills: - Supervisory and/or leadership experience within a help desk or call center operation - Exceptional oral, written and interpersonal communication skills -… more
- TD Bank (New York, NY)
- …of Business:** Enterprise Enabling Functions **Job Description:** The Sr Business Analyst plans, manages, leads and oversees the end-to-end delivery of requirements ... + Works independently as the senior or lead business analyst and coaches and guides members within area of...communicate outcomes to all applicants by email or phone call . **Accommodation** TD Bank is an equal opportunity employer.… more
- WMCHealth (Valhalla, NY)
- …Internal Applicant link Job Details: Job Summary: The Sr Clinical Analyst is responsible for planning and leading projects related to Information ... and support of clinical systems within WMC Health. The Sr Clinical Analyst is responsible for highly complex applications, providing consultative IT advice to… more
- City of New York (New York, NY)
- Job Description APPLICANTS MUST BE PERMANENT IN THE ADMINISTRATIVE STAFF ANALYST CIVIL SERVICE TITLE The New York City Department of Homeless Services (DHS) is the ... Homeless Services is recruiting for one (1) Administrative Staff Analyst NM-III who will; - Manage a team of...activities related to shelter openings, including field visits, weekly call with nonprofit providers, landlords and developers for all… more
- City of New York (New York, NY)
- Job Description APPLICANTS MUST BE PERMANENT IN THE ADMINISTATIVE STAFF ANALYST CIVIL SERVICE TITLE, BE PERMANENT IN A COMPARABLE TITLE ELIGIBLE FOR 6.1.9 TITLE ... and in the subways, to the responsiveness of our call center operators, we bring every program, every resource,...Affairs (OEA) is recruiting for one (1) Admin Staff Analyst NM II to function as the Strategic Initiatives… more
- Stony Brook University (Stony Brook, NY)
- …according to standards + Adheres to customer service standards. + Provide on- call /recall support. + Provides reporting needs when necessary. + Develop, modify and ... + 6-8 years of experience as a Healthcare IT Analyst + Experience with Cerner Millennium + Experience in...state laws. **If you need a disability-related accommodation, please call the University Office of Equity and Access at… more